Sign in with
Sign up | Sign in
Your question

Gigabyte is denying warranty

Tags:
  • Graphics Cards
  • AMD
  • Graphics
Last response: in Graphics & Displays
Share
December 5, 2013 10:53:14 PM

Does anyone have any ideas? I bought a 7970 from them and it broke after ~40 days. Turns out that the card passed QA, after they broke the corner on the pcb board and put custom non standard metal bracket on it to cover the damage. The warranty department is using that to deny the warranty on it :( 

More about : gigabyte denying warranty

a c 270 U Graphics card
a b À AMD
December 5, 2013 11:39:13 PM

So the card does not work? Call them and demand to talk to a supervisor and keep demanding a supervisor until you reach a person that can help you. Very often the first few people you talk to will have no real power and have to do everything by a list. Keep working your way up until you reach someone who can help. Emails to the president's office can be effective as well.
m
0
l
!