dvd drivers not working

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kenrivers
It might be time to replace the drive. Since this is a laptop it would probably be cheaper to buy an external drive than to replace the internal drive. If, as previously mentioned, it is a dirty lens then you could try a lens cleaner.
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kenrivers

kenrivers

Illustrious
Dec 29, 2010
6,684
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It might be time to replace the drive. Since this is a laptop it would probably be cheaper to buy an external drive than to replace the internal drive. If, as previously mentioned, it is a dirty lens then you could try a lens cleaner.
 
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monkakka

Honorable
Dec 13, 2013
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10,510
. I have discovered that this is an all too common problem with windows 7. After 3 days constant searching and trying all the various suggestions with no resolve. I even did a clean install of windows 7 and tried 3 different dvd devices that were all working, no joy. I ended up talking to a windows engineer live on line who insisted he could fix this problem with remote control with my computer while I watch. The money he required was not acceptable for fixing what I thought should be repaired for free. He wanted $99. probably over £50. Do not waste your time and money trying any of the recommendations that will only waste many hours, only to discover the people recommending them do not understand the problem. When Microsoft can do it in minuets on line for a cost just proves it. I will give you the cure for this problem that will not waste your time. On ebay buy an external dvd drive. I paid £11 for mine. I plugged it in the usb port and it worked. So simple it really pisses me off how people including Microsoft wasted 3 solid days of my time with nothing but bullshit.
 
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