Windows 7 "Shutdown" not working after CPU upgrade

Slubadubs

Honorable
Dec 6, 2013
6
0
10,510
I upgraded from the Intel Core i3-2100 to a Intel Core i5-3570K. Everything went smoothly except one little quirk.Windows 7 will not Shutdown, Restart or Sleep.

When Shutdown or Restart are selected, I get the shutdown screen, but it hangs and then freezes and never shuts down. When I select Sleep, the monitor shuts off, but the computer remains on and running.

Manually shutting down with the power button works ok.

I'm thinking a bios update and Windows repair disc are the next steps to take, but I would have to ask around for a disc and I wouldn't look forward to a bios update.

Has anyone seen this before?

Motherboard: Gigabyte GA-Z77X
 

Slubadubs

Honorable
Dec 6, 2013
6
0
10,510


Thanks for the reply.

I followed those steps and unfortunately the problem persists.
 

Slubadubs

Honorable
Dec 6, 2013
6
0
10,510
Fixed using simple troubleshooting I should have tried from the beginning. Removed all USB devices and speakers. Plugged in an alternate mouse/key and shutdown worked. Reconnected everything one by one. I may have had something plugged into a USB 3.0 that didn't belong such as external hdd.