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PC keeps restarting?

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December 6, 2013 12:06:05 PM

I just built this PC yesterday and everything works great until I put my PC to sleep or shut it down. I am using windows 8.1, and when I shut it down or put it to sleep, it turns off, then wakes back up in about 5 seconds. I checked the power options, command prompts, etc, but nothing is working. Some people are saying disable wake lan in bios, but I don't see that option. Any suggestions? Here is my build ( all new items not used)
Monitor-Asus VS247H-P 23.6-Inch Full-HD LED-Lit LCD Monitor

SSD Hardrive-Samsung Electronics 840 EVO-Series 750GB 2.5-Inch SATA III Single Unit Version Internal Solid State Drive

CPU-Intel Core i5-4670K Quad-Core Desktop Processor 3.4 GHZ 6 MB Cache

Ram- Corsair Vengeance 8GB (2x4GB) DDR3 1600 MHz (PC3 12800) Desktop Memory

GPU-EVGA GeForce GTX760 SuperClocked w/EVGA ACX Cooler 2GB GDDR5 256bit, Dual-Link DVI-I, DVI-D, HDMI,DP, SLI Ready Graphics Card

Motherboard-Asus Z87 PRO LGA 1150 Motherboard

Power Supply-Corsair Enthusiast Series TX 850 Watt ATX/EPS Modular 80 PLUS Bronze (TX850M)

Case: Corsair Series 500r

More about : restarting

a c 147 V Motherboard
December 6, 2013 12:09:26 PM

Make sure you disable waking on mouse activity in the BIOS. Environmental effects like a flickering light or vibrations of the desk may trigger an optical mouse.
Oh, and make sure your system is properly grounded (check the outlet).
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December 6, 2013 12:14:22 PM

Onus said:
Make sure you disable waking on mouse activity in the BIOS. Environmental effects like a flickering light or vibrations of the desk may trigger an optical mouse.
Oh, and make sure your system is properly grounded (check the outlet).


Didn't work. Any other suggestion? Do you know where to locate wake lan feature in bios?
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a b V Motherboard
December 6, 2013 12:19:41 PM

I had the same issue (i wanted it completely off). what worked for me in the bios was disabling the number caps off. Give it a try
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December 6, 2013 12:24:02 PM

Sorry, I am new to bios and even building computers. Is the "number of caps" somewhere in the advanced section of the asus z87 bios? thanks...
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a c 147 V Motherboard
December 6, 2013 12:30:17 PM

I'm not familiar with your board's BIOS, but it will be in the Peripherals or ACPI settings.
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a b V Motherboard
December 6, 2013 12:35:40 PM

nazeim said:
Sorry, I am new to bios and even building computers. Is the "number of caps" somewhere in the advanced section of the asus z87 bios? thanks...


Correct. it is in the advance section of the BIOS :) 
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a b V Motherboard
December 6, 2013 12:45:58 PM

Actually it is probably because of the POWER settings under your Wireless/Wired connection settings. Click on your 'Wired/Wireless' icon in tray Open Network ... Click the 'Connections' in the middle right then properties then configure then you will see Power Management tab. Turn off any Wake on... selected. Done.
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December 6, 2013 3:04:11 PM

Tom Tancredi-The only thing that was checked when i reached power managment, was "Allow the computer to turn off this device to save power"

Tachybana-I searched the entire adanced section in the bios, i dont see a "number caps". Is "number caps" another short way to say a specific word?
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a b V Motherboard
December 6, 2013 3:44:03 PM

Are you dong Shut Down through Windows or pressing the POWER button?

Sleep mode only lowers the power usage, and keeps it ready (as you seen) to instantly kick back on (be it the mouse moves because you get up from your chair, or accidentaly hit the keyboard or antivirus scan is scheduled, etc.). Hibernation (saving exactly everything the way it is open right now to a file to 'restore' later when you turn on your computer) is the normal method used, but with having a SSD, is pointless really and normally causes more wear and tear on a SSD reducing it's life quicker. So Hibernation and Virtual memory are always TURNED OFF when installing Windows to a SSD.

I would just down shut downs through Windows, pressing the powerbutton method actually causes harm to the OS/SDD/etc. and eventually break it.
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December 6, 2013 4:19:24 PM

I do shutdown through windows. But when I shutdown, the computer and monitor go off normally, but then 5 seconds later, the computer turns on again. When it decides to turn on again, I press the power button once before it can get to the windows 8,1 screen (i don't hold it) and it turns off and stays off. This is what it does when I perform these actions:

Put to sleep through windows=restart

Put into hibernation mode through windows=restart

Shutdown through windows=restart

Any other suggestion? Maybe something in the BIOS?
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December 6, 2013 4:33:47 PM

going to search and see if theres a wake on lan setting again...
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Best solution

a b V Motherboard
December 6, 2013 6:08:24 PM

Yeah seems that would be the best bet. If your LAN is built in to the Mobo maybe in the BIOS, else I would check with the application used for it (i.e. the INTEL panel for it or whatever it is) in your PROGRAMS.

If all else fails, you can only do the following:
1) Check with the maker and see if there is a BIOS fix
2) Have your Malwarebytes then a Antivirus scan (free AVAST! or AVG will work)
3) Wipe Windows with DBAN, then reinstall from Windows DVD, Drivers, and Apps
4) Is it under warranty?
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