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Fluctuating / Unstable ping

Last response: in Video Games
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December 6, 2013 4:27:29 PM

I bought a new computer a few weeks ago and I am suffering from inconsistent ping. Download and upload speeds are fine and no one else is using the internet other than me. When I connect my other computers to the same network with the same Ethernet cable, my ping is constant and doesn't change at all.

New PC specs:
GA-z87x-OC
i5 4670k
Sapphire vapor-x R9 280x
120GB Samsung SSD 840 series
Windows 8

To give you an idea of the fluctuating ping:

Pinging google.com [173.194.39.46] with 32 bytes of data:
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=69ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=65ms TTL=57
Reply from 173.194.39.46: bytes=32 time=62ms TTL=57
Reply from 173.194.39.46: bytes=32 time=66ms TTL=57
Reply from 173.194.39.46: bytes=32 time=67ms TTL=57
Reply from 173.194.39.46: bytes=32 time=62ms TTL=57
Reply from 173.194.39.46: bytes=32 time=68ms TTL=57
Reply from 173.194.39.46: bytes=32 time=65ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=62ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=68ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=65ms TTL=57
Reply from 173.194.39.46: bytes=32 time=163ms TTL=57
Reply from 173.194.39.46: bytes=32 time=67ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=65ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=66ms TTL=57
Reply from 173.194.39.46: bytes=32 time=65ms TTL=57
Reply from 173.194.39.46: bytes=32 time=65ms TTL=57
Reply from 173.194.39.46: bytes=32 time=65ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=69ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=65ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=62ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=66ms TTL=57
Reply from 173.194.39.46: bytes=32 time=62ms TTL=57
Reply from 173.194.39.46: bytes=32 time=67ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=69ms TTL=57
Reply from 173.194.39.46: bytes=32 time=68ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=62ms TTL=57
Reply from 173.194.39.46: bytes=32 time=67ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=68ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=67ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=67ms TTL=57
Reply from 173.194.39.46: bytes=32 time=71ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=396ms TTL=57
Reply from 173.194.39.46: bytes=32 time=630ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=67ms TTL=57
Reply from 173.194.39.46: bytes=32 time=63ms TTL=57
Reply from 173.194.39.46: bytes=32 time=65ms TTL=57
Reply from 173.194.39.46: bytes=32 time=66ms TTL=57
Reply from 173.194.39.46: bytes=32 time=68ms TTL=57
Reply from 173.194.39.46: bytes=32 time=67ms TTL=57
Reply from 173.194.39.46: bytes=32 time=69ms TTL=57
Reply from 173.194.39.46: bytes=32 time=72ms TTL=57
Reply from 173.194.39.46: bytes=32 time=65ms TTL=57
Reply from 173.194.39.46: bytes=32 time=68ms TTL=57
Reply from 173.194.39.46: bytes=32 time=68ms TTL=57
Reply from 173.194.39.46: bytes=32 time=64ms TTL=57
Reply from 173.194.39.46: bytes=32 time=73ms TTL=57

Tracert:

Tracing route to google.com [173.194.39.33]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.1
2 26 ms 26 ms 26 ms TGMOKHMS-R04C-C-EG [163.121.173.206]
3 * * 29 ms host-163.121.211.134.tedata.net [163.121.211.134
]
4 * * * Request timed out.
5 * 31 ms 33 ms host-163.121.211.129.tedata.net [163.121.211.129
]
6 28 ms 28 ms 29 ms 10.42.0.3
7 * * * Request timed out.
8 * 36 ms 44 ms host-163.121.209.33.tedata.net [163.121.209.33]

9 43 ms 43 ms 48 ms host-163.121.209.170.tedata.net [163.121.209.170
]
10 71 ms 80 ms 80 ms 72.14.212.13
11 * 82 ms 74 ms 209.85.252.36
12 85 ms 82 ms 85 ms 209.85.243.109
13 619 ms 79 ms 73 ms mrs02s04-in-f1.1e100.net [173.194.39.33]

Trace complete.

Best solution

December 6, 2013 10:57:01 PM

Your ping looks to be fairly consistent aside from a couple of spikes that exist for one or two packets. Odds are those latency spikes are because the packet got lost along the way and had to be retransmitted. Are you actually running into lag spikes when playing online games or other Internet performance issues? If you aren't running into actual performance problems, I wouldn't worry about the odd latency spike. If this problem is only happening with this specific host, and you want to try and fix it, all I can suggest is to update your NIC drivers, and make sure you don't have anything running in the background that is taking up your network bandwidth when you don't want it to, eg. running downloads or P2P network connections while gaming online.
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December 7, 2013 7:00:36 AM

Supernova1138 said:
Your ping looks to be fairly consistent aside from a couple of spikes that exist for one or two packets. Odds are those latency spikes are because the packet got lost along the way and had to be retransmitted. Are you actually running into lag spikes when playing online games or other Internet performance issues? If you aren't running into actual performance problems, I wouldn't worry about the odd latency spike. If this problem is only happening with this specific host, and you want to try and fix it, all I can suggest is to update your NIC drivers, and make sure you don't have anything running in the background that is taking up your network bandwidth when you don't want it to, eg. running downloads or P2P network connections while gaming online.

I opened the task manager and observered the windows processes carefully and I found out that when the ping suddenly increases, Service Host: Local System has 0.1 Mbps network usage and when the ping returns to normal conditions, the network usage of Service Host: Local System returns to 0 Mbps. Is this a problem with Windows 8? How can I fix it?
P.S. Yes I do play online games and this affects my gameplay greatly making games such as League of Legends and Battlefield 4 unplayable. I have also downloaded all the latest drivers but the problem still persists.
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December 7, 2013 8:53:09 AM

I'd maybe try to scan for viruses if you haven't done so, some of those can open unwanted network connections, especially if your computer has become part of a botnet. I'd try running League of Legends on one of your other computers and see if it has problems. If it does, then your problem is with your Internet connection, and you'll have to contact your ISP.
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December 7, 2013 8:58:02 AM

Supernova1138 said:
I'd maybe try to scan for viruses if you haven't done so, some of those can open unwanted network connections, especially if your computer has become part of a botnet. I'd try running League of Legends on one of your other computers and see if it has problems. If it does, then your problem is with your Internet connection, and you'll have to contact your ISP.


I edited my reply above by the way. As for scanning for viruses, I am 100% sure that my computer is clean as can be. I did try playing League of Legends on my windows 7 computer and this problem does not occur.
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December 8, 2013 3:38:59 AM

OK so it turned out that there was a problem with Windows 8 and got fixed after the last update. But now I'm scared of updating to 8.1 XD
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