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Unreadable external hard drive

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  • Storage
Last response: in Storage
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December 7, 2013 12:20:50 PM

My external hard drive has suddenly become unreadable/corrupt and it is asking me to re-format it, which will erase all of my files. I want to save/copy all the files, is this possible?

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a b G Storage
December 7, 2013 12:31:32 PM

Try with a different USB cable and a different USB port on the computer.

If that doesn't fix it, try with a different computer.

If it still doesn't work, try running chkdsk. Go to Start > All Programs > Accessories, right-click on Command Prompt and select Run as administrator. In the cmd window that appears type this: chkdsk E: /f (if your external drive is F use F there instead of E, etc.)

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December 7, 2013 12:45:45 PM

aevm said:
Try with a different USB cable and a different USB port on the computer.

If that doesn't fix it, try with a different computer.

If it still doesn't work, try running chkdsk. Go to Start > All Programs > Accessories, right-click on Command Prompt and select Run as administrator. In the cmd window that appears type this: chkdsk E: /f (if your external drive is F use F there instead of E, etc.)



Thank you... a million times!! Running chkdsk worked :) 
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