Hello guys! And sorry for a very long post.
My friend ask me to look at his Acer Aspire 4736z laptop that keeps shutting down when windows 7 logo starts to appear . When I tried running in Safe Mode I noticed that it stops at "classpnp.sys" then completely shuts down after 5 seconds.
I tried:
1. Change the sata controller from AHCI to IDE/virse versa. Successfully booted windows once but after several minutes it shuts down again, tried to repeat the process but it never worked again.
2. Repair windows but didn‘t work.
3. Disassembled the laptop, removed some dirt and re-seated some parts specially the memory module. Didn‘t work too.
4. Updated the bios and run some hardware test. No errors found.
5. Run Linuxmint, booted fine but shuts down again.
6. Formatted and install windows, tried so many times sinces it shuts down in the middle of installation. After several times I successfully installed windows BUT SHUTS DOWN AGAIN! Fustrating >_<
7. And lastly, let it stay in bios menu. Guess what? It never shut down! Weird.
I wanna try to use another memory module but i don't have spare one, I don't want him to ask him buy a new one since im not sure if this was the real culprit.
So any suggestion guys? Thanks!
My friend ask me to look at his Acer Aspire 4736z laptop that keeps shutting down when windows 7 logo starts to appear . When I tried running in Safe Mode I noticed that it stops at "classpnp.sys" then completely shuts down after 5 seconds.
I tried:
1. Change the sata controller from AHCI to IDE/virse versa. Successfully booted windows once but after several minutes it shuts down again, tried to repeat the process but it never worked again.
2. Repair windows but didn‘t work.
3. Disassembled the laptop, removed some dirt and re-seated some parts specially the memory module. Didn‘t work too.
4. Updated the bios and run some hardware test. No errors found.
5. Run Linuxmint, booted fine but shuts down again.
6. Formatted and install windows, tried so many times sinces it shuts down in the middle of installation. After several times I successfully installed windows BUT SHUTS DOWN AGAIN! Fustrating >_<
7. And lastly, let it stay in bios menu. Guess what? It never shut down! Weird.
I wanna try to use another memory module but i don't have spare one, I don't want him to ask him buy a new one since im not sure if this was the real culprit.
So any suggestion guys? Thanks!
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