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possible motherboard issue, no video signal with old/new/integrated GPU after sstem self shut down, need help!

Tags:
  • GPUs
  • Video
  • Shutdown
  • Motherboards
  • Graphics
Last response: in Graphics Cards
December 8, 2013 12:02:55 PM

The other night m PC turned its self off, strange but not completely unusual. went to reboot it and it turned its self off immediately by the time it made it to the bios screen so i figured a thermal safety shut down. checked the inside of my case and the GPU was hot to the touch on some parts but i had messed with it trying to put a fail water block on it. so i figured it finally went out. replaced it with a slight upgrade and i still have no video.

-makes audio sounds of booting to windows so i know its making it to the desktop
-old card evga gtx560 pcie 2.0
-new card gtx660
-Mother Board MSI NF980-G65
-Power Supply Thermaltake 850

-i tried both GPU slots, using the dvi and hdmi ports.
-pulled the card and tried the integrated HDMI slot on the rear

im no wiz, ive never diagnosed hard issues like this, im an automotive technician so its not hard at all for me to grasp what i believe to be a motherboard issue but i need to know if there are tests available and also what you guys think it may be. any help is appreciated, thanks guys.
Robert

on a side note, if it is my motherboard what should i look at to replace it since there are a million out there? running an AMD PHENOM II X4 965 BLACK EDITION

More about : motherboard issue video signal integrated gpu sstem shut

a b V Motherboard
December 8, 2013 1:13:55 PM

Your system is still trying to boot to the 560 because you didn't have a chance to uninstall the drivers before it shut down. Take out the 660. Go to bios, select onboard/integrated graphics (plug the monitor into the mobo by the way) load into windows and uninstall the 560 drivers. Reset. Go to bios select the 660 as the display, load into windows and do a "clean install" of the 660 drivers. That should do it.
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December 8, 2013 2:04:38 PM

Dom_79 said:
Your system is still trying to boot to the 560 because you didn't have a chance to uninstall the drivers before it shut down. Take out the 660. Go to bios, select onboard/integrated graphics (plug the monitor into the mobo by the way) load into windows and uninstall the 560 drivers. Reset. Go to bios select the 660 as the display, load into windows and do a "clean install" of the 660 drivers. That should do it.



im unable to get it to the bios screen since i have no picture on my monitor, i see i left that out of my problem, ill edit it. thats why im stuck, i have no image to navigate my PC with to get to bios w/GPU's mounted or unmounted in the system. hence why i believe it may be the MoBo. is there something im missing to get a picture back so i can navigate?
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a b V Motherboard
December 8, 2013 2:14:21 PM

Have you plugged your monitor into your motherboard video out?
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December 8, 2013 8:02:15 PM

Dom_79 said:
Have you plugged your monitor into your motherboard video out?


when i mentioned i tried the integrated hdmi slot on the rear after i pulled the cards that was referring to the integrated motherboard card... but i tried the DVI output as well. i have no video output irregardless of either card mounted or unmounted or using the integrated card on the MoBo.
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December 8, 2013 8:25:37 PM

so i had a quick chat with tech support from evga, pretty helpful 30 seconds of my life.

so, its very strange to not get video from either card or on board since they are routed very separately from eachother and im hearing it boot to desktop. since ive tried different cables, monitors, GPU's it really only leaves MoBo failure left.
Personally im still curious how you test component failure like this but im sure a search would yield some results in the forums. Dom, your the only person who tried to help and i really appreciate it, i still look forward to anything you may think. im going to order a new board since i cant pick one up locally and ill post my findings on here.
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Best solution

a b V Motherboard
December 9, 2013 8:29:43 PM

Sorry I missed that part about trying the onboard, that's one on me, d'oh! Also I see a reply I made is missing, this forum is acting weird again (sheesh). Anyhow I'd go with EVGA tech support on this and say it's a mobo failure/issue. For diagnosing something like this (motherboard failure) from what I understand it's a process of trial and elimination (like trying different cables, pieces of hardware etc...)

Don't feel bad or slighted that no one else responded to your post. Often on these forums people will answer if they:
1. have the time (it's free help after all ;)  )
2. Have an interest in the subject (that's why you see 1000 replies to questions about the latest tech and games)
3. Feel confident that they know exactly how to solve the issue
4. Check the thread(post) and don't see the person already getting good/accurate help or advice

I have never heard of a GPU failure taking out the onboard video. Supremely weird. If you haven't already (but you probably have) try a different onboard output like dvi or vga, with no card plugged in, with a different monitor than the one you were using when it shut down.

A few things about replacing the motherboard if you have never done that before:
Your os (probably windows), any antivirus programs, games you have to register online etc. will be keyed to your MAC address. That is what identifies your computer from every other computer ever made. Your MAC is on your motherboard, so when you get a new one, all these programs will think you are someone else trying to use illegal copies. There are ways (that don't always work) to get these programs "re-keyed" to your new motherboard/MAC address via the program manufacturers but you'll have to contact each one and explain the situation.
Not a pleasant note to end on and I'm sorry if I'm the bearer of bad news. I just want to give you a heads up about some of what's involved in a motherboard swap/replacement if you didn't already know.
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