seagate 500 physical damage

stefanieknowsitall

Honorable
Dec 8, 2013
1
0
10,510
I fell and dropped my seagate 500 gb external hard drive.now it is not recognizex by any computer. I tried seatools and even brought it to a local computer store, they told me its physical damage they cant fix it..duhhh i knew that it was physical...anyhow, iwould like some opinions on how i can recover my pics and movies ( childrens pics and movies) of this hard drive. Should i send it to seagate?
 
I don't know if Seagate actually have a data recovery service, but even if they do it will cost you a small fortune, but a data recovery specialist is indeed your only option with a damaged drive.

Had you backed up your files to another hard drive you wouldn't be in this unenviable position. One hard drive is not sufficient, since there are no backups. I have all my pics, software, and documents on no less than four hard drives, all containing the same data.