WD passport works on laptop but not on Blu ray player

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Wilsb

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I used to have a Verbatim 500 gb external har drive that I had downloaded movies on that I could plug into the usb port on my LG blu ray player and it brought up the menu and played the movies fine. I have upgraded to the WD passport 1TB and when I plug this into the usb port of the LG blu ray player the player does not read the hard drive
 

anti-painkilla

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Can you check the file system on the Verbatim?

I am thinking that the file system on the HDD is not compatible.

Flash drives use FAT32 which is what PS3's support and TVs with USB ports. While HDDs by default use NTFS. Apart from that there might be a size restriction that it cannot read above 500GB. Have you googled to see if other people have a problem with the same model as you?
 

Wilsb

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Wilsb

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I googled it and there was none with the same model but managed to find a copy of the user manual and have found out that the WD hard drive is not compatible with the blu ray player
 

Leo Abraxas

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I don't know any solution but i have the same exact problem. LG blu ray vs. WD My passport 1TB. The annoying thing is that sometimes it`s working fine and I`m able to watch movies..other time nothing. I have no problem with my Seagate so i guess if WD does not solve this problem I wont buy any WD product again.
 

kaufmanj1973

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I have this exact same problem. I have an LG BP-125 BluRay player. I have two different external USB hard drives, both 1TB, and BOTH formatted to NTFS; one is a WD, the other a Toshiba. The Toshiba 1TB is immediately recognized by the BluRay player, and I'm able to navigate the files and play them (in several different file formats: MP4, MKV, AVI). The WD drive is NOT recognized by the player; the player acts as if nothing is plugged into the USB port. (Both drives work perfectly on my laptop connection.)

I have NO CLUE as to why the WD drive would not be recognized. It can't be the formatting, because both are NTFS-formatted. (I would not have a problem with FAT32 formatting in any case, because all of my files are under 4GB, but Windows does not offer an option to format either of these drives as FAT32 due to their size.)
 

anti-painkilla

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Are they both 2.5 inch drives? Does the WD feel like it spins up? All i can think of is the USB is not providing enough power for the WD but enough for the Toshiba.

 

MBD

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Hi All,

Sorry my issue is little bit different, bare with me.
I used WD passport 1TB HDD on my Toshiba 40 inch 40PU200 LED tv where, mkv video format is not played.
The same mkv file when i used from a pen drive connected to TV i got it played.

I really dont know is this a Video codec problem or what?
My WD HDD is using NTFS(Default) File type. Whereas pen drive was also NTFS formatted.

Does anybody have a solution for this?

Regards,
MD
 

lazers

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I have a Sony home theater BDV- E690 and My WD Passport ultra 1 TB is giving issues. I have to disconnect and connect it multiple times and only then it is detected. Once detected it works perfectly fine until i turn it off. The drive is on NTFS and my home theater has no issues with other 8 GB usb drives on NTFS. Was searching for a solution and could not find one. Right now I think this could be power issue, maybe the home theater has issues supplying enough power to the USB port and therefore this random behavior. Same drive works perfectly fine on laptop.
 
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