Randomly Freezes then Unfreezes

Zachary Roberts

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Dec 4, 2013
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I've just built my own computer (the first time I've built a computer).
All hardware is brand spanking new, except for the hard disk drive.
I bought a new hard drive but it, unfortunately, was dead on arrival.
So I put my old 640gb WD Sata2 7200rpm drive into my new PC.
Anyway, that aside, I was installing Microsoft Office 2013 today.
During the install my computer just froze...yes, completely froze.
Couldn't move the mouse, keyboard, or anything. It just froze up!
I thought it had crashed and was like "Oh no! THIS IS A NEW PC!"
Then it just unfroze itself and carried on as if nothing had happened.
This happened 3 times over a 30 minute period, which is worrying me.
The first time it froze up for about 3-5 seconds and the second for 25-30.
The third freeze was the shortest, that only lasted for about 2-3 seconds.
I haven't noticed this issue re-occur (yet!) since Office finished installing.
But does any one have any idea why this might have happened?
What might have caused this? I mean it's a brand new computer!
I built it myself and it's only a little over a day old...was fine till now.
And since Office finished installing I haven't noticed it do it again (yet!).
Though unless I can determine the cause I live in fear of it doing it again.
I looked in Event Viewer and could find no log of an issue having occurred.
When windows unfroze itself it was almost as if nothing had happened. Odd.
I want to use my computer for gaming, you see. I bought an nVidia GTX 760.
If a simple program like office could cause that, what are my chances gaming?
 

Zachary Roberts

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Dec 4, 2013
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Office 2013 is a web installer (not a disc). Microsoft Digital Download.
Specs are Gigabyte GA-B85M-D3H, 2x 4GB DDR3 Corsair Vengeance.
Intel i5 4570 Haswell 3.2GHz, 640GB WD SATA2 7200RPM Hard Drive.
nVidia GTX760 2GB, Zalman Z11 Chassis, Corsair CX750 Power Supply.
 

Zachary Roberts

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Dec 4, 2013
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The keyboard and mouse also stopped responding when the computer froze itself.
However, when it unfroze itself the keyboard and mouse started responding again.
A friend also says this might be an HDD issue. But why the keyboard and mouse?
 

Zachary Roberts

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Dec 4, 2013
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Just as a quick update, my computer hasn't frozen again since the Office 2013 install (yet). Since installing office I've gone on to install Adobe CS6 master collection and a 17GB game. I've also transferred 110gb of files between the internal hard drive and a USB external one. Yesterday I played Assassin's Creed 3 for an hour and a half without any issues whatsoever. Gaming graphics were so responsive and clean and performance was absolutely spotless. I've ordered a new hard drive today anyway as the only "old" component is my hard drive. So to rule that out I've bought a new one today (WD 1TB OEM Blue SATA3 6gbps 7200rpm). But can I safely rule out the power supply, the RAM, the CPU, etc from the above issues? I played an hour and a half of a graphically intensive video game with absolutely no issue. If there was a problem with RAM, CPU, graphics card, etc I'd have probably had issues, no? Based on this new update I've posted today, does anyone have any ideas why my PC froze?
 

lp231

Splendid
From the looks of it, it did not really freeze. Some programs probably some windows update or so is eating up your system resources, which cause "freeze", but it's not and when CPU is freed up, it starts responding. If it's working fine now, then there shouldn't be anything else to worry about.
Enjoy your new build computer.
 

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