DOA: Troubleshooting my first Newegg Intel build.

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Gabe Brunk

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Dec 9, 2013
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I took advantage of Black Friday sales on Newegg and built my first computer from scratch. I got all the parts installed in my case, turned it on, and the fans/HDD/LEDs started spinning (the fans were connected to my MB..

Problem: The system isn't outputting any sound or image to my monitor. Connecting my DVI-D cable to the GPU or MB doesn't make any difference.

I've checked all the wires, run through various troubleshooting guides, and done an out-of-case build with just the MB, CPU, RAM, and GPU.

CPU: Intel Core i5 4670 Haswell
MB: MSI H87-G43 1150
GPU: GeForce GTX 660 2GB
Heatsink: Cooler Master Hyper TX3
RAM: G.SKILL Ripjaws X Series 8GB (2x4GB)

I'm trying to figure if I installed something wrong, or if a part was DOA. Any advice in finding the problem? I worked hard to diffuse static during the install process.

Thanks in advance!
 
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Gabe Brunk

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Dec 9, 2013
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A Rosewell RG630-S12 630W
http://www.newegg.com/Product/Product.aspx?Item=N82E16817182200

I tried the boot without the GPU, and still nothing happened sound/video wise. The fan on the heatsink and GPU always turn on when I jump the MB. I also tried each RAM card individually, to the same effect.
 
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cklaubur

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Oct 4, 2006
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Does your motherboard have a speaker installed? Not the ones you are trying to use with your monitor, but a little one that looks like a buzzer and connects to the front panel connector block along with the front panel lights and switches.

If your motherboard has one connected, does it make any beeps?

At this point, I'm leaning toward a bad motherboard, but it could also be processor or RAM. Any beeping from the motherboard would help track the problem down.

Casey
 
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Gabe Brunk

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Dec 9, 2013
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Tried that already, nothing different. :/
 
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Gabe Brunk

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I've got the 8 and the 24 pins connected, and I've re-installed the CPU and heatsink twice now, just to make sure of the placement of both.
 
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Gabe Brunk

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Dec 9, 2013
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It came with a little speaker I hooked up to the Motherboard, but that hasn't produced any sounds. Not a pip.

The whole bad MB/CPU/RAM issue is what I'm trying to figure out too. If the fans I connected to the MB turn on with the system, does that show the MB is fine?
 
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cklaubur

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The running fans just tell you that the motherboard is receiving power and responding to the power switch. The motherboard may still be bad. No sound from the speaker points more to a dead motherboard than anything else.

Do you have another computer you can plug the video card and RAM into and make sure they are ok?

Sounds like you may have been a bit unlucky and received a DOA motherboard.

Casey
 
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Gabe Brunk

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Dec 9, 2013
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I'll try that and get back. I doubt the RAM will be supported, but the GPU should be testable.
 
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Gabe Brunk

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UPDATE: I ran the MB without the G.SKILL (2x4GB) memory installed, and got the speaker to produce three long beeps. Around 20-30 seconds after the beeps, the CPU fan shut off and restarted again in quick succession, and the three long beeps repeated a second time. After that, the fan ran as normal, and there wasn't any more noise.

Would this point to the RAM being the issue? I tried installing each 4GB stick independently, but that didn't produce any noise or video.
 
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Gabe Brunk

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Dec 9, 2013
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The issue is that it only does the three long beeps when I have the memory removed. When I have either stick of RAM installed, there aren't any beeps whatsoever. The motherboard also doesn't have any LEDs connected, so there's no way to tell from that.

I'll try my friend's ram and see if that helps. Is there any chance testing my system with his memory could damage his memory, if the issue involves the power supply?
 
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Gabe Brunk

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Dec 9, 2013
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I'm using an MSI Z87-G43 motherboard, and I can't find any documentation about which DIMM I should use for a single stick. I've been using DIMM4, since that and DIMM2 are the ones to use for dual channels.
 
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Gabe Brunk

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Dec 9, 2013
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UPDATE: I installed my RAM in a friend's computer, and it works fine.

That narrows the issue down to either the MB or CPU.

Some I found out is that when I plug my monitor into either the GPU or MB, it doesn't recognize the fact that it's plugged in at all. When I plug the monitor into my old computer or my friend's computer, even if they're turned off and have no power cord connected, the monitor notices that it's plugged in. Would this issue point to either a dead MB or CPU?
 
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