Sign in with
Sign up | Sign in
Your question
Solved

Games crashing repeatedly

Tags:
  • Crash
  • BIOS
  • Asus
  • Graphics
  • Windows 7
  • Hardware Problem
  • GPUs
  • Games
  • Formula
Last response: in Graphics & Displays
Share
December 10, 2013 6:10:33 AM

OS: Windows 7 Home Premium

Hardware:

MB: ROG Asus Crosshair V Formula (Bios version 1703)
CPU: AMD FX-8150 (Overclocked to 4,2GHz)
GPU: XFX Radeon HD R7950 (No overclock)
PSU: Nexus RX-1K (1000W)
RAM: 4x 4Gb Kingston HyperX 1600Mhz


Games crash after couple of minutes causing the computer freeze. Usually I can Alt+Ctrl+Del to Program manager where it tells that game has crashed. My browser also crashes at the same time.

Couple of days back screen went to power safe mode after the freeze and stayed in it unless I switched the power off from the PSU. I cleaned the computer and it seemed to stop complete crash.

This seems to happen only when GPU reaches over 75 Celsius. This should be the normal temperature during stress (Checked it from the manufacturer).

I have also done Memtest and no problems were found.


More about : games crashing repeatedly

a b Ĉ ASUS
December 10, 2013 6:14:37 AM

Does this happen when your CPU isn't overclocked?
m
0
l
December 10, 2013 6:15:20 AM

AMD recommends that their FX series CPUs don't go over 62C; 75C is WAY too high, and is most likely the cause of your crashes. I suggest removing you overclock until you get a better cooler for your CPU that can handle the higher temps generated by overclocking. If you have a good cooler (what are you using, btw?), perhaps your thermal paste is either inferior or not applied correctly.

I run an FX-8350 on the same motherboard you have, overclocked to 4.3GHz with an Antec Kuhler H2O 920 cooler, and my temps at max during a stress test never pass 35C; you should be aiming to have your temps in that same range.

Edit: I now see that you said your GPU temps are at 75C, not your CPU temps; my apologies. Perhaps your CPU isn't receiving enough power for the overclocked speeds you're using...
m
0
l
Related resources
a b Ĉ ASUS
December 10, 2013 6:18:36 AM

Skeefers said:
AMD recommends that their FX series CPUs don't go over 62C; 75C is WAY too high, and is most likely the cause of your crashes. I suggest removing you overclock until you get a better cooler for your CPU that can handle the higher temps generated by overclocking. If you have a good cooler (what are you using, btw?), perhaps your thermal paste is either inferior or not applied correctly.

I run an FX-8350 on the same motherboard you have, overclocked to 4.3GHz with an Antec Kuhler H2O 920 cooler, and my temps at max during a stress test never pass 35C; you should be aiming to have your temps in that same range.


75C is the GPU temp, not the CPU temp.

EDIT: Sorry, just saw your edit.
m
0
l
December 10, 2013 6:27:08 AM

I tried with no OC but the program+browser crashed excatly when GPU at 75 Celsius.
m
0
l
December 10, 2013 6:39:47 AM

That is strange, as 75C should be just fine for a GPU. Have you tried doing a clean driver install? You may have corrupted yours.
m
0
l
December 10, 2013 7:21:56 AM

Laurih said:
I tried with no OC but the program+browser crashed excatly when GPU at 75 Celsius.


expl0itfinder said:
That is strange, as 75C should be just fine for a GPU. Have you tried doing a clean driver install? You may have corrupted yours.


Clean driver install done, didn´t help. It seems that 75 C is the magical point were programs start crashing, because after i turn my chassis fan speed higher it continued normally (Temp was 65C after that).
m
0
l
a b Ĉ ASUS
December 10, 2013 10:50:50 AM

That's odd. 75C is practically nothing for a GPU. Could you also monitor your graphics card's VRM temps? HWiNFO can do that.
m
0
l
December 10, 2013 12:06:17 PM

ihog said:
That's odd. 75C is practically nothing for a GPU. Could you also monitor your graphics card's VRM temps? HWiNFO can do that.



VRM temp 1-2: Idle: 30C-33C Just before program crash: 65C-69C

I also got a notification: Display driver stopped responding and has recovered.


m
0
l
a b Ĉ ASUS
December 10, 2013 2:28:17 PM

Try changing the CPU and GPU coolers
m
0
l
December 10, 2013 3:06:10 PM

Well then it likely isn't a heat issue. If it were heat, it would probably crash the entire system, not just cause a temporary driver crash. What driver are you using atm?
m
0
l
December 11, 2013 4:55:08 AM

AMD Catalyst Control Center 13.9. I did a clean driver install but that didn´t help. Seems like software problem, since everything is working normally even at 74C, but after that screen shuts down, and all programs crash.
m
0
l
a b Ĉ ASUS
December 11, 2013 5:38:27 AM

Backup ur system....and try to Install a Clean Copy of OS

Windows 8 Pro is much better
m
0
l
December 11, 2013 5:47:02 AM

You don't need windows 8 pro, but a standard copy of Windows 8.1 can't hurt. Let's save the OS restore until last, as that is a hassle that we want to avoid if possible. Let's narrow the issue a bit. Have you tried running prime95, or Furmark?

Prime95, to stress the CPU: http://www.mersenne.org/freesoft/

and Furmark, to stress the GPU: http://www.ozone3d.net/benchmarks/fur/

In prime95, you will see an error saying "WORKER STOPPED" in one of the boxes if the CPU is instable. In Furmark, the system should crash altogether if the GPU is unstable.
m
0
l
December 11, 2013 6:20:46 AM

Prime95 reported no problems, but Furmark caused a system crash at 76 C similar to the crashes I encountered week ago.

Two fans at my GPU worked fine at 50% at the time of the crash.
m
0
l
December 11, 2013 6:27:12 AM

Laurih said:
Prime95 reported no problems, but Furmark caused a system crash at 76 C similar to the crashes I encountered week ago.

Two fans at my GPU worked fine at 50% at the time of the crash.


Try setting a custom fan curve, and having the GPU fan/s run at 100%. It will be loud, but we want to eliminate the possibility of a bad temperature sensor. If the GPU still hits 75C under 100% fan curve, and crashes, you probably have a faulty sensor.
m
0
l
December 11, 2013 6:46:32 AM

GPU wasn´t able to hit more than 68C with 100% fan speed at Furmark. No problems that I could see at that temperature.
m
0
l
December 11, 2013 6:49:55 AM

No crash.
m
0
l
a b Ĉ ASUS
December 11, 2013 6:57:26 AM

I had the same Problem....before 1 yr back....

I cleaned my GPU fans and applied new Thermal paste..... and now i just work fine.... :) 
m
0
l
December 11, 2013 7:03:57 AM

Yep, then it is merely a heat issue, nothing too special. As the poster above me said, clean those fans, and some Arctic Silver 5 couldn't hurt anything.
m
0
l
December 11, 2013 7:07:18 AM

I cleaned my GPU fans 2 days ago and that didn´t help. Also CPU temperatures are relatively normal.

I´ll clean GPU fans again just in case.
m
0
l
December 11, 2013 7:09:40 AM

I'm talking about on the GPU. GPU's have TIM just like CPU's do. Sometimes, the TIM wears, and becomes less effective. The TIM on your GPU may be working as more of an insulator than a conductor. If you clean and reapply the TIM on the GPU, you should see some significant improvement.
m
0
l
December 11, 2013 7:12:43 AM

Oh GPU. I´ll try and inform if there is change!
m
0
l
a b Ĉ ASUS
December 11, 2013 7:17:54 AM

@Laurih do u stil have warranty covered for ur Product?
m
0
l
December 11, 2013 8:19:07 AM

Yes. I'll see if they can anything to it.
m
0
l

Best solution

a b Ĉ ASUS
December 11, 2013 8:27:06 AM

Just claim Warranty and don't open the seal or anything :) 
Share
December 11, 2013 3:27:23 PM

Yes, if the card is under warranty, check to see if they will replace it before trying to take off the cooler and reapply TIM. If you do that, and something goes wrong, you are out of luck.
m
0
l
December 20, 2013 7:54:29 AM

Today I got an Email that my card was faulty and that I would get Asus GTX 760 DirectCu II since 7950´s aren´t made anymore.

Big thanks to everyone who helped! :) 

m
0
l
!