Constant Computer Crash

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miles072296

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Dec 10, 2013
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Hello, so I have recently upgraded my computers hardware a bit on my desktop. I am running an AMD FX 8120 CPU and a Geforce GTX 550TI GPU. My issue comes when I'm playing games like Battlefield 4 and Planetside 2 and about 30 minutes into my gameplay my computer freezes. The screen completely freezes and it doesn't go black or anything it just freezes. Nothing will respond, I can't open a task manager or close any programs because nothing is responding; or it looks like nothing is responding. I'm thinking my Graphics Card is crashing so my screen isn't responding but my computer itself is still running fine. I'm forced to do a hard reset to get everything to work again which isn't good for a computer. I monitored my CPU and GPU temperature during gameplay and I don't believe its overheating because at the time of the crash the temperatures of my GPU was only at 70 Celsius and my CPU was only abot 50 Celsius. maybe it is from a sudden heat spike forcing something to crash? I'm not sure myself so I'm looking for a solution. Any help will be much appreciated!
 
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oOSlushyOo

oOSlushyOo

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Nov 8, 2013
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Check and see if you have the latest drivers for your GPU. I had some similar issues with a new GPU and found it needed the latest drivers to play titles like that. GeForce Experience is a nice little tool to use to make sure you are up to date driver wise. Although you will not be able to take advantage of all the features of GeForce Experience, you will be able to do driver updates and game optimization with that card.
 
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oOSlushyOo

oOSlushyOo

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Nov 8, 2013
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Benchmarks: like 3DMark11, Cinebench, etc. they are designed to test your GPU by putting various stresses on it to see how it performs. You can check to see if your cores are truly un-parked by downloading ParkControl: http://bitsum.com/about_cpu_core_parking.php. Set both settings to disabled, then try running one of those game and see what happens.
 
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miles072296

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Dec 10, 2013
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Sorry for the really late response! But I ran Cinebench tests and the OpenGL failed with rendering so does that mean its my GPU ? The CPU test ran fine.
 
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miles072296

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Dec 10, 2013
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Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.130707-1535)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-78LMT-S2P
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-8120 Eight-Core Processor (8 CPUs), ~3.2GHz
Memory: 6140MB RAM
Page File: 5608MB used, 6793MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
Card name: NVIDIA GeForce GTX 560 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 560 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1200&SUBSYS_222719DA&REV_A1
Display Memory: 3792 MB
Dedicated Memory: 977 MB
Shared Memory: 2814 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 9.18.0013.3193 (English)
DDI Version: 11
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 11/23/2013 14:26:48, 18208624 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-5140-11CF-1376-2A021CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1200
SubSys ID: 0x222719DA
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
 
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miles072296

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Dec 10, 2013
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I actually am not sure what PSU I have, is there a way to check it without opening the computer and physically looking? As for the images.. I need to post a url for pictures? Not sure how to do that :eek:
 
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miles072296

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Dec 10, 2013
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