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Where can I get a Windows 8.1 Pro 64 bit ISO file?

Hello,

I purchased Windows 8.1 Professional 64 bit from the Microsoft Store. When I try to download it, I get the dreaded "we can't connect to the internet right now" error. This happens regardless of which computer I am on or which OS I use. Many other people have had this problem and it looks like it has something to do with the product key being rejected by the activation server, rather than anything inherently wrong with your internet connection. Microsoft support has been less than helpful. They said my product key was fine and then spent two hours on my computer remotely and were unable to solve the problem.

So, I have a valid product key, but no way of getting Windows onto my computer because I cannot download it and have no disk. All of the solutions that I have seen so far for obtaining a Windows 8.1 ISO image assume that you have a Windows 8 product key. I just have the Windows 8.1 product key since I am going from Windows 7 to Windows 8.1, so the well known "trick" for obtaining a Windows 8.1 ISO file does me no good.

I assume that since this is such a common problem, there are ISO files of Windows 8.1 64 bit professional floating around out there on the internet, even though Microsoft will not release them officially, that one could use to make a bootable USB drive from which to install Windows and then use their valid product key to activate it. If anybody knows of a copy of such an ISO file that others have used and can vouch for, I would be very grateful if someone could hook me up with the file. I would prefer to not have to resort to torrent sites like Pirate Bay.

Thanks
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  1. Microsoft, in their infinite(ly small) wisdom, has decided not to release 8.1 ISOs.

    You may be able to extract the key from your installation using Magic Jellybean keyfinder, though.
  2. Someone Somewhere said:
    Microsoft, in their infinite(ly small) wisdom, has decided not to release 8.1 ISOs.

    You may be able to extract the key from your installation using Magic Jellybean keyfinder, though.


    I have a valid product key already. I got that when I purchased Windows 8.1. The problem is actually getting my hands on the software. It will not allow me to download it.

    I need an ISO file so that I can install windows and then use the key that I already have to activate it.
  3. I'm not sure what he's going on about but 8.1 is available for download as an iso. Other than the setup file through the windows site or the download links on msdn which you need to be subscribed to to use, there are no other official download mirrors. Any other torrent/download site is illegal since they aren't supposed to be hosting windows iso files without permission so we can't post them here.
  4. http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only

    Run this on a computer already running windows, and it should give you an ISO.
  5. k1114 said:
    I'm not sure what he's going on about but 8.1 is available for download as an iso. Other than the setup file through the windows site or the download links on msdn which you need to be subscribed to to use, there are no other official download mirrors. Any other torrent/download site is illegal since they aren't supposed to be hosting windows iso files without permission so we can't post them here.


    Someone Somewhere said:
    http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only

    Run this on a computer already running windows, and it should give you an ISO.


    You really haven't read the first message properly at all have you?

    mr4528 has tried to explain that when he tries to download the iso (which will be via the same link you published above) he gets 'the dreaded "we can't connect to the internet right now" error'.

    I, as well as millions around the world, have this problem too. If you didn't have this problem, then either you were lucky, or you didn't try or need to download but you just read about it.

    In my case, I did actually manage to download the Windows 8 Pro iso once. But then I wanted the 8.1 iso to burn onto a DVD. To do this you have to follow the now-very-well-published-procedure involving the trick of cancelling Windows-8 download and switching to Windows 8.1 download etc.

    Well, my problem started when I tried to re-download Windows-8 so as to begin the process. Once you enter your product key, you get "..just a little longer.." for a few seconds (which is normal). Then, just at the point where downloading should begin, it immediately rejects with the "cannot connect to the internet right now" message. As everyone knows by now, this is not a genuine internet connection problem at all.

    Nobody anywhere on the planet seems to have published an explanation or a solution to this. Microsoft just brush it under the carpet and shrug their shoulders. Some have apparently claimed success after finding out that their date was set wrong on their computer, that is total nonsense!! How would that work? And why would the date be wrong anyway, for goodness' sake??

    So, to repeat the originator's request, if anyone out there has found out why downloads are being rejected and if there is a solution, let us in on it. Please don't just write "go to this address: http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only" because it really r-e-a-l-l-y doesn't help us!!!

    Thanks in advance.
  6. If you would have read the message properly, you might notice that he was not asking for how to fix the error which is not known right now but rather where else to download the iso as a possible alternate solution. I was able to explain other download mirrors which is the logical answer since that is what he specifically asked for. There is still no known fix for the error but downloading from somewhere else is a solution.
  7. RussellB99 has the solution if you have an older version of Windows that you want to upgrade.
    But I suspect that you have tried this already. Anyway, here is the link to get the steps to follow in obtaining an ISO of Windows 8.1: http://www.intowindows.com/download-windows-8-1-iso-from-microsoft/

    If you are attempting to download via Wireless Broadband perhaps try using a faster internet connection such as ADSL. Of course, that would involve taking your PC to a friends house; which is a pain. But this has solved my problems.

    Otherwise, borrow a Win 8.1 DVD from a friend or the local PC repairer.
  8. Grinna, many thanks for your response but this doesn't help!! I suspect that you haven't actually done this, you have just seen the information somewhere and pointed it out. The link you published simply shows a step-by-step guide on what everyone already knows, but as we all know by now it doesn't get that far.

    As I already mentioned, once you have entered the valid product key and then press 'next', instead of getting the 'downloading...' screen, you get '..we cannot connect at the moment..'.

    There is absolutely no way out of this whatsoever, as far as I can see, but I would love somebody to prove me wrong.
  9. I'll try to download it and give you a link to it, if you trust me.

    Just got to fire up a Windows box.
  10. RussellB99 said:
    Grinna, many thanks for your response but this doesn't help!! I suspect that you haven't actually done this, you have just seen the information somewhere and pointed it out. The link you published simply shows a step-by-step guide on what everyone already knows, but as we all know by now it doesn't get that far.

    As I already mentioned, once you have entered the valid product key and then press 'next', instead of getting the 'downloading...' screen, you get '..we cannot connect at the moment..'.

    There is absolutely no way out of this whatsoever, as far as I can see, but I would love somebody to prove me wrong.

  11. "… looks like it has something to do with the product key being rejected by the activation server”
    How about you try using a generic key code when prompted. The one that I just tested – and it accepted - can be found on this site: http://superuser.com/questions/697253/clean-install-windows-8-1-or-windows-8-from-oem-key.
    This will enable you to test if it is your product key. If you get the same response, I strongly suggest that you ensure that your download speed is at least 5Mbps. You can check the internet speed here: http://www.speedtest.net/. I say this because the Server could be rejecting internet connections with slow download speeds due to the high demand for such a Mainframe.
    By the way, RussellB99, I have not only been through the steps that you are attempting, I started from a Win 8 download; and I ended up successfully doing a clean install of Win 8.1. My internet speed was 10 Mbps. But no hard feelings, Russell.
  12. Hi Grinna,

    It is not a product key issue, as I had already tried with the same generic product key that is also mentioned in the link you gave. It seems to make no difference, i.e. the problem is the same.

    I am on fibre-broadband and my download speed is a whopping 75MB/s / upload speed 18MB/s, as checked at speedtest.net so no problem in that area. I have also tried temporarily disabling my firewall & anti-virus software - no luck.

    I have image backups of entire Windows 7 & Windows 8 partitions in varying state of build, i.e. from 'clean' installs to fully laden with apps, and have tried from two different computers. No difference. I have not had the chance yet to try from another location, or another ISP, but so far nothing else I have tried makes the slightest difference.

    As I first mentioned, the download DID originally work once, but not since. It doesn't make sense though. Because I have tried so many variations, I have eliminated most possible causes. Plus, there are many others that are having the same problem.

    By the way, when I first encountered this problem, I contacted Microsoft support for the first time ever, and was surprised to find that the advisor appeared to be technically incompetent.

    Cheers,
    -Russell.

    EDIT: By the way, I should add that I always delete the 'websetup' folder that is created in the C:\Users\<username>\AppData\Local\Microsoft\ each time the download is attempted.
  13. Found this post: http://www.eightforums.com/installation-setup/39739-clean-install-media-oem-systems.html#post335183

    You can get the correct checksums from the MSDN website, though they won't let you download the ISOs without a subscription. Use that checksum to verify an ISO obtained via less normal means.
  14. Someone Somewhere said:
    Found this post: http://www.eightforums.com/installation-setup/39739-clean-install-media-oem-systems.html#post335183

    You can get the correct checksums from the MSDN website, though they won't let you download the ISOs without a subscription. Use that checksum to verify an ISO obtained via less normal means.


    Thanks but that is pretty pointless for those who do not have a MSDN subscription. Besides, my product key is for a retail version, not for volume license. The generic one published just about everywhere works but does not fix the '..cannot connect...' problem, so what would be the point of trying any other producy key anyway?
  15. No, what I'm saying is that you can find the correct hash of the ISO on the MSDN site without a subscription.

    This lets you go to a less legitimate source (i.e. not somewhere MS wants you to get it from) and then know that you have an unmodified ISO because the hashes match.
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