Blue Screen of Death!!!!

doncherry333 · Dec 11, 2013

My laptop recently got the blue screen with BCCode 116. The screen on the computer is now not turning on. I have hooked it up to a monitor and the monitor does work, but if i try and go into windows normal i get the blue screen. I start it in safe mode, but again i only get display on the monitor.

I updated my video drivers changed nothing.

I was having problems previously with my laptop shutting down when i playing video games on it (this wouldn't happen all the time just randomly during a game it would shutdown and i could turn it back on fine).

I'm wondering if I have damaged the graphics card???

Laptop: Lenovo Y560p
Graphics Card: Radeon HD 6570m
OS: Windows 7

Jared485 · Dec 11, 2013

it sounds like it could be overheating during your gameplay and since adequate cooling was never applied you could have finally burnt out your graphics card. If it turns on and stays on until you play games it may be your card but if it wont even turn on at all it could be something else. Hard to tell with the given info.

doncherry333 · Dec 11, 2013

Jared485 :

what other info is needed? ill try and get more but im stuck on what to do

Jared485 · Dec 11, 2013

doncherry333 :

Does the computer turn on and run for awhile before blue screen or does it blue screen instantly? Can you get into any setting on the computer and switch from the radeon card to your integrated card? That way if it worked with the onboard graphics youd know the gaming card is toast.

Did it feel hot when it blue screened during games, was the fan winding out loud while playing? These are signs of overheating, which leads me to believe it just got to hot.

doncherry333 · Dec 11, 2013

Jared485 :

The computer with turn on and go to the Starting Windows screen and then goes to the blue screen, unless its started in safe mode and then will load windows and work fine again it only displays on the monitor, the laptop screen stays blank. The fan would get loud just before it would shut down. It never blue screened during games it would just turn off, then when i was watching a video the other day i got the blue screen.

Jared485 · Dec 11, 2013

doncherry333 :

Jared485 :

The computer with turn on and go to the Starting Windows screen and then goes to the blue screen, unless its started in safe mode and then will load windows and work fine again it only displays on the monitor, the laptop screen stays blank. The fan would get loud just before it would shut down. It never blue screened during games it would just turn off, then when i was watching a video the other day i got the blue screen.

Start it in safe mode and see if you have an cpu integrated graphics you can enable. You should be able to go into device manager and disable your radeon card. If so, try it out and see if you still blue screen, than its something other or more than just the graphics card.

doncherry333 · Dec 12, 2013

Jared485 :

doncherry333 :

Start it in safe mode and see if you have an cpu integrated graphics you can enable. You should be able to go into device manager and disable your radeon card. If so, try it out and see if you still blue screen, than its something other or more than just the graphics card.

I disabled the graphics card and didn't get the blue screen and was able to go into normal windows mode. It still didn't display on the laptop screen but was showing on the monitor. Any ideas of how to fix it? Or does this confirm that the graphics card is fried?

Jared485 · Dec 12, 2013

doncherry333 :

Jared485 :

I disabled the graphics card and didn't get the blue screen and was able to go into normal windows mode. It still didn't display on the laptop screen but was showing on the monitor. Any ideas of how to fix it? Or does this confirm that the graphics card is fried?

That sounds like confirmation the graphics card is fried. But what is weird is that it still will only display on the monitor and not the screen tht makes me wonder if something else is fried. Either way you need a new graphics card if you were to replace it and try it out, and if your display on your laptop worked again then everything's good to go, but if you replace the card and still no display id say something else may be wrong too.

doncherry333 · Dec 12, 2013

Jared485 :

doncherry333 :

Jared485 :

I disabled the graphics card and didn't get the blue screen and was able to go into normal windows mode. It still didn't display on the laptop screen but was showing on the monitor. Any ideas of how to fix it? Or does this confirm that the graphics card is fried?

That sounds like confirmation the graphics card is fried. But what is weird is that it still will only display on the monitor and not the screen tht makes me wonder if something else is fried. Either way you need a new graphics card if you were to replace it and try it out, and if your display on your laptop worked again then everything's good to go, but if you replace the card and still no display id say something else may be wrong too.

Alright. thanks for your help. Much appreciated

Jared485 · Dec 12, 2013

doncherry333 :

Jared485 :

doncherry333 :

That sounds like confirmation the graphics card is fried. But what is weird is that it still will only display on the monitor and not the screen tht makes me wonder if something else is fried. Either way you need a new graphics card if you were to replace it and try it out, and if your display on your laptop worked again then everything's good to go, but if you replace the card and still no display id say something else may be wrong too.

Alright. thanks for your help. Much appreciated

No problem, Goodluck!

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