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How can I Factory Restore my Windows 8 HP laptop when I am missing some files?

Last response: in Windows 8
December 11, 2013 9:34:28 AM

I'm missing my product key cause my brother got me my laptop from ebay.
Can someone please tell me how I can recover the missing files without a product key so I can factory restore my laptop? :( 

Best solution

a b * Windows 8
December 11, 2013 9:52:27 AM

What were you doing when you got that error screen? Have you tried to perform the factory restore yet?

BTW, here is a useful link from HP for activating your OEM install of Windows 8.
a b * Windows 8
December 11, 2013 11:08:19 AM

Does the laptop not have the COA attached to the bottom of the laptop? There should be sticker on the bottom of the laptop with the key on it.
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