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How can I Factory Restore my Windows 8 HP laptop when I am missing some files?

  • Windows 8
  • HP Laptop
  • Factory Restore
Last response: in Windows 8
December 11, 2013 9:34:28 AM

I'm missing my product key cause my brother got me my laptop from ebay.
Can someone please tell me how I can recover the missing files without a product key so I can factory restore my laptop? :( 

More about : factory restore windows laptop missing files

a b * Windows 8
December 11, 2013 11:08:19 AM

Does the laptop not have the COA attached to the bottom of the laptop? There should be sticker on the bottom of the laptop with the key on it.
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