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computer problems with turning on and off

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December 12, 2013 7:03:17 AM

my newly home built pc of about 4-5 months wont turn off when i click the power button. and a few weeks ive been having this problem where it will crash but not BSOD it will bring up this brownish beige screen and black stripped screen.https://www.google.com/search?q=black+and+white+striped... something like that
and it BSOD'd before that. i did a reinstall and seemed like everything was okay untill last night. i was play warcraft and it did the striped crash again. so i rebooted and then i was browsing the internet and i played warcraft again and then it turned off without notice. my temps are perfectly fine at 38 highest for gpu and 41 highest for cpu i have 3 fans. when it turned off without notice it tried booting itself back up but got shut down again twice. i had to hold the power button and then click it back on. and after that. when i click power off. the screen turns off, there is no longer a connection between monitor and gpu and my case led's fans and usbs are still on. even my cpu fan and gpu fan. i dont know what to do.
December 12, 2013 7:08:27 AM

First of all i would disconnect the GPU and take it out completely. And just boot of the integrated GPU. Just plug your screen right into the Motherboard, boot up and see what happens.

Also, how long does it normally take for the white stripes to occur on the screen? When in game and the gnu is under load is it roughly the same amount of time before it crashes? It if is it could be temps problem, faulty fan or card. (could be reporting temps as incorrect maybe? Does the fan spin up properly?)
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December 12, 2013 7:43:40 AM

ill try that. the fans are working fine from what i hear/see. i just dusted them last night as well. ill try the gpu-less boot. and it takes a long time for that to happen and itll happen when im browsing the internet or just playing rift. or warcraft. doesnt seem like a faulty gpu
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December 12, 2013 7:44:26 AM

from what ive heard online. i can reset the cmos battery and most likely there could be a problem with my psu.
although i downloaded occt i have no clue how to read it.
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December 12, 2013 8:03:35 AM

lilpopjim said:
First of all i would disconnect the GPU and take it out completely. And just boot of the integrated GPU. Just plug your screen right into the Motherboard, boot up and see what happens.

Also, how long does it normally take for the white stripes to occur on the screen? When in game and the gnu is under load is it roughly the same amount of time before it crashes? It if is it could be temps problem, faulty fan or card. (could be reporting temps as incorrect maybe? Does the fan spin up properly?)

disconnected the gpu and still everything stays on. and i have swith on and offmy psu


EDIT: another issue now is that ill click the power on button and itll turn the fans on and everything for about 10 seconds then shut off and power back on by itself. as if its restarting.


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December 12, 2013 9:10:20 AM

Ah okay can't be overheating then if you dusted them. And okay, so it's pretty much random it sounds like in a way. With 'browsing the internet' are you watching Youtube because that normally requires the GPU to decode etc. putting a tinnyyyy amount of load on it.

And okay great! So as in everything stays on, you mean your computer is okie dokie and not BSODing and crashing like it used too? But yeah try a BIOS reset. Might be a jumper switch you can use or a button on the mobo to do a complete reset.

And ahhhh okay yeah could be PSU. Could also try taking out both your RAM sticks and try one at a time to see if one of them has gone bad. But if it's turning off then on etc etc.

Could also try these steps as well just to be sure http://www.tomshardware.co.uk/forum/261145-31-perform-s...

Hope you get it sorted out dude!

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December 12, 2013 9:36:49 AM

lilpopjim said:
Ah okay can't be overheating then if you dusted them. And okay, so it's pretty much random it sounds like in a way. With 'browsing the internet' are you watching Youtube because that normally requires the GPU to decode etc. putting a tinnyyyy amount of load on it.

And okay great! So as in everything stays on, you mean your computer is okie dokie and not BSODing and crashing like it used too? But yeah try a BIOS reset. Might be a jumper switch you can use or a button on the mobo to do a complete reset.

And ahhhh okay yeah could be PSU. Could also try taking out both your RAM sticks and try one at a time to see if one of them has gone bad. But if it's turning off then on etc etc.

Could also try these steps as well just to be sure http://www.tomshardware.co.uk/forum/261145-31-perform-s...

Hope you get it sorted out dude!



thanks bro for everything so far.
From my knowledge the Asrock Z77 pro doesnt have any way to reset the mobo?
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December 12, 2013 11:08:33 AM

It's alight! Been looking at some other forums, some people have been saying the same (new) problem turning off a few seconds after. Said that the their thermal paste dried up so the heat sink wasn't making good contact, and apparently new CPU's wont allow the system to be turned on unless it has a heatsink connected and stuff so it'll be good just to double check connections.

Check this out as well, might be realavent, http://www.tomshardware.co.uk/answers/id-1759150/comput...

Edit - Just read the solved part, i did and it seemed to make sense. Also what PSU have you got? Is it like a decent Corsair or similar or a cheap knockoff?
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December 12, 2013 11:09:44 AM

lilpopjim said:
Ah okay can't be overheating then if you dusted them. And okay, so it's pretty much random it sounds like in a way. With 'browsing the internet' are you watching Youtube because that normally requires the GPU to decode etc. putting a tinnyyyy amount of load on it.

And okay great! So as in everything stays on, you mean your computer is okie dokie and not BSODing and crashing like it used too? But yeah try a BIOS reset. Might be a jumper switch you can use or a button on the mobo to do a complete reset.

And ahhhh okay yeah could be PSU. Could also try taking out both your RAM sticks and try one at a time to see if one of them has gone bad. But if it's turning off then on etc etc.

Could also try these steps as well just to be sure http://www.tomshardware.co.uk/forum/261145-31-perform-s...

Hope you get it sorted out dude!



Not the ram
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December 12, 2013 11:23:11 AM

Okay, did your motherboard beep at all when no sticks were in? Or did you not try that? I don't think i mentioned that did i :p 
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December 12, 2013 11:29:47 AM

lilpopjim said:
Okay, did your motherboard beep at all when no sticks were in? Or did you not try that? I don't think i mentioned that did i :p 


it didnt even turn on.
also. i did pull out the cmos battery and put it back in. there was no effect.
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December 12, 2013 11:35:51 AM

No fan spinning up on the PSU.. No nothing?

Hmmm Would definitely say it's the PSU. Sounds like it's getting worse and worse as well. As a last ditch to pull the least amount of power out of the power supply and attempt a start up, unplug literally everything out of the power supply. Disk drivers, card readers the lot. Just leave the keyboard connected and ram sticks, keep all connectors connected to the mobo on of course! Just peripherals etc. If nothing, definitely PSU i'd say. Just a last ditch really, eliminate all variables for a reliable answer.

Edit - Ah okay. Would like 99% say PSU then. See if you could source one of a friend or anything perhaps? (i know that can be hard)
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December 12, 2013 11:37:05 AM

lilpopjim said:
It's alight! Been looking at some other forums, some people have been saying the same (new) problem turning off a few seconds after. Said that the their thermal paste dried up so the heat sink wasn't making good contact, and apparently new CPU's wont allow the system to be turned on unless it has a heatsink connected and stuff so it'll be good just to double check connections.

Check this out as well, might be realavent, http://www.tomshardware.co.uk/answers/id-1759150/comput...

Edit - Just read the solved part, i did and it seemed to make sense. Also what PSU have you got? Is it like a decent Corsair or similar or a cheap knockoff?


corsair cx500 and i didnt apply thermal paste im using the stock fan without any overclocking.
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December 12, 2013 11:43:50 AM

lilpopjim said:
No fan spinning up on the PSU.. No nothing?

Hmmm Would definitely say it's the PSU. Sounds like it's getting worse and worse as well. As a last ditch to pull the least amount of power out of the power supply and attempt a start up, unplug literally everything out of the power supply. Disk drivers, card readers the lot. Just leave the keyboard connected and ram sticks, keep all connectors connected to the mobo on of course! Just peripherals etc. If nothing, definitely PSU i'd say. Just a last ditch really, eliminate all variables for a reliable answer.

Edit - Ah okay. Would like 99% say PSU then. See if you could source one of a friend or anything perhaps? (i know that can be hard)


heres the thing, as long as my ram is in it turns on perfectly fine.
and the same issue applies that i cant turn it off. but the turning off randomly is well. Random lol
also back when i built it. It wouldnt start without ram
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December 12, 2013 12:09:46 PM

uhm, update: Could it be a virus? I booted up my comp normally everything is starting up fine but i get this like critical windows message that my firewall is off, i go to click on my firewall it wont let me. im running sfc /scannnow. i have a few more codes to try before i go for my second reinstal of windows lol. It says that i cant turn it on because windows firewall cant change some of my settings.
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December 12, 2013 3:29:51 PM

1 more thing. i did the reinstall of windows that fixed the fire wall but nothing else. i was sitting on a few forums for about a half hour and my monitor just flashed off said there was not connection with the vga then it turned back on?? im so lost i appreciate all the help
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December 12, 2013 5:02:59 PM

lilpopjim said:
No fan spinning up on the PSU.. No nothing?

Hmmm Would definitely say it's the PSU. Sounds like it's getting worse and worse as well. As a last ditch to pull the least amount of power out of the power supply and attempt a start up, unplug literally everything out of the power supply. Disk drivers, card readers the lot. Just leave the keyboard connected and ram sticks, keep all connectors connected to the mobo on of course! Just peripherals etc. If nothing, definitely PSU i'd say. Just a last ditch really, eliminate all variables for a reliable answer.

Edit - Ah okay. Would like 99% say PSU then. See if you could source one of a friend or anything perhaps? (i know that can be hard)


just bummed a psu off my brother, still same shit


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December 13, 2013 6:41:46 AM

Sorry for the late reply man. Any progress so far?

Err i wouldn't expect it too be a virus, take out the hard drive and see if it does anything (or at least unplug it) And see what happens. But the BIOS is completely different and separate from the OS and hard drive entirely. It's pretty much on it's own really. And ahh. How were you abel to get in and do the commands? Did you plug your GPU back in to make it work (sorry if i seem a bit lost, i recall you saying that it turned off after 10 seconds.)

And okay, did any of the forums say anything about your problem at all? Hmm. If you get into your system can you stress test your CPU and Memory for me if possible. It's possible one or the other, worse case it'll be your motherboard.

As for the your bros PSU, i'm guessing still worked and stuff before hand? If it did then it'll be one of the above.

Could you summarise the symptoms for me with what is happening with the system at the moment as an update?
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December 14, 2013 12:50:36 PM

Alright mate? Have you made any progress?
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