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How to get pictures from a cell phone that will not power on

Last response: in Cell Phones & Smartphones
December 12, 2013 12:19:55 PM

My Samsung Galaxy Android phone just powered off one day and wouldn't power back on. The Sim and memory card was fine but I had pictures saved to the phone itself. Is there anyway or any company that can get phones to turn back on. My carrier did say that this was a known problem with some of the android phiones and sent me out a new handset. My problem is I want to get the damaged phone on in order to get my pictures from it.
December 12, 2013 12:27:04 PM

When you connect your defective phone to your PC with your USB cable, does the PC recognize it as connected?

Best solution

December 13, 2013 9:28:52 AM

I take it you tried a new battery first, if not, try that.
If the pics were on an external SD card, you can just remove the card and use a card reader to copy things out. If not, you can't get to the local storage on the phone unless it's on. You can check with a store to see if they can do anything if you did not check yet.