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Unable to access the Internet

Tags:
  • Internet Access
  • Windows Vista
  • Internet
  • Drivers
  • Hard Drives
Last response: in Windows Vista
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December 12, 2013 6:31:17 PM

After installing a new 320GB hard drive in my Inspiron 1525 I have no Internet access. I loaded my driver disk that came with my system but can't tell if drivers have loaded or if additional drivers are needed. Would you be able to walk me through this issue?

Thanks,

More about : unable access internet

a b \ Driver
December 14, 2013 8:01:16 AM

Device Manager will show if all drivers have installed correctly.
Any device for which the driver is not installed will be shown with a yellow question-mark (unknown device).

Since you are having internet access issues, pay particular attention to the "Network adapters" category
to see if your wireless and ethernet drivers are correctly installed.

It may be you just need to install network drivers from Dell's Support website. Go there and enter your Inspiron's Service Tag which is printed underneath the laptop:

United Kingdom: http://www.dell.com/support/my-support/us/en/19?c=uk&s=...

United States: http://www.dell.com/support/my-support/us/en/19?c=us&s=...

It's important that you choose the correct country owing to regional differences in hardware and model numbers.
You can select other countries at top-left of page if necessary.
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