WD My Passport External HD Failure

lilnugnugs

Honorable
Dec 13, 2013
1
0
10,510
PLEASE HELP. MY WD My Passport Hard Drive has stopped working. When plugged in, the light still flashes. However, it often just continues on and nothing comes up. Sometimes, it appears, however never in computer or autoplay. Only in the hidder icons* section to remove the device safely. i have gotten it to come up in computer, but the title is gone and it appears as "Local Disk**" and when clicked, nothing comes up and windows explorer turns white until crashing***. PLEASE HELP. BIG FILM DUE S AND THE DRIVE HASHAS 4 DAYS OF IRREPLACEABLE FOOTAGE ON ALONG WITH COUNTLESS HOURS OF EDITINGING! AHH!

Picture reference:

* http://s16.postimg.org/wdhtcbvk5/drive_issue.jpg

** http://postimg.org/image/q76270qah/50437cd2/

*** http://postimg.org/image/c2s8tdwlv/3dbeae8b/
 

ram1009

Distinguished


We all learn the backup lesson the hard way. This appears to be your wake up call. HDDs fail without notice all the time. You can google "data recovery software" and find programs claiming to recover lost data. If that fails you must seek a professional service which is very expensive. Good luck.