Can't connect phone to computer, why?

Miyko Lineberger

Honorable
Dec 13, 2013
2
0
10,510
So basically my SD card is full and I"m trying to get some stuff off of it so as I was plugging my phone in to the computer the menu pops up asking me if what I would like to do and I picked mass storage and right when I clicked it the menu went away and it's continuing to do this and I literally have no idea why. Someone help me please!
 

EarthenSquirrel

Honorable
Oct 11, 2013
31
0
10,560
What kind of phone is it? What kind of computer are you trying to connect to? Is there an option on the phone to mount as a disk drive? Can you see the phone storage in My Computer? (I'm assuming you're running Windows, but I really have no clue; you're going to have to be a bit more specific, and then I'll see what I can do to help you out)