Freezes on a load, occasionally

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aborba01

Honorable
Dec 13, 2013
4
0
10,510
I built this computer about a year and a half ago and I've had this issue for the past year or so. But I'm finally fed up with it. When the graphics card is under a load (playing videos/gaming) the computer will screen freeze anywhere from 10 seconds to 2 minutes.
Computer specs are:
i5-2500k cpu
16gb Gskill DDR3-1600 ram (4x4gb)
Gigabyte Z68XP-UD3 MB
Windows home 64bit
Nvidia GeForce GTX570
120gb SSD
500GB HD

Dell XPS630 case with a 760W Corsair PSU

I've tried another GPU and I had the same issue, I tried reinstalling windows and still have the same issue as well, so I think I've ruled out a software issue ( I think )

Lastly, this is the last warning I received on event viewer
Display driver nvlddmkm stopped responding and has successfully recovered

Temps are in the 45* range.

Please help...
 
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TheDoctorXI

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Dec 14, 2013
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10,520


it could be you're overworking your CPU. Other than that, it could be that both GPUs were too weak to run the game/games you have been playing.
 
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A

aborba01

Honorable
Dec 13, 2013
4
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10,510


I appreciate the reply, but i cant see how i would be overworking the cpu or gpu. I havent even tried games in a while, it is currently freezing on youtube videos if im doing anything else while the video is playing.

 
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renz496

renz496

Champion
Jun 16, 2009
14,249
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53,090
could be power supply problem. the freeze only happen when your pc fully loaded like playing games. i also got freezing in the past due to PSU cannot provide enough power to the pc. in my case i was using GTS250 with some generic PSU. the freezing only happen when i run crysis. for less demanding games it is fine. replace my PSU with more quality unit solve the problem entirely. i bet the PSU that included in your PC is a good one but yours could be faulty.
 
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cst1992

cst1992

Splendid
Nov 8, 2013
3,903
1
24,215
Yes, they provide some cheap low quality PSU's with cases. Next time when you buy a case, don't go for bundled PSU.
Can you provide the details on the PSU you got with the case? What brand? Amps on the different rails? Model?
Otherwise, get a picture with a camera and post it here.
 
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aborba01

Honorable
Dec 13, 2013
4
0
10,510
Okay, so I can rule out the PSU. I replaced my old PSU with a Corsair ATX760i and it still freezes so now I'm stumped. Not sure what the issue is.

Tried another video card, still froze
Reloaded windows, still froze
Replaced PSU, still froze.
 
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aborba01

Honorable
Dec 13, 2013
4
0
10,510
The GPU drivers are up to date, I could try a different pci-e slot to see if it makes a difference.

The bios version date I have is 10/11/2011, not sure if updating will fix my problem, but it seems like some steps are involved.
 
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