Blue Screen Issues in new build

nathan1122

Honorable
Dec 14, 2013
2
0
10,510
hi guys new here so please forgive any mistakes i make hopefully posting in correct place, if not send me in the right direction :)
I recently built this new PC and for a whole month not one issue not even a tiny one then all of a sudden it locked no mouse movement not even able to use Ctrl+ALT+Del and sometimes I receive a blue screen. I'm struggling to narrow the issue down as i know this could be one of a million things however i would appreciate every bit of help possible.

CPU - Intel i5 3570k @4.4 Ghz (overclock was done by the company i purchased from which had it undergo a stress test before completing transaction)
GPU - GEFORCE GTX 770 SC
MB - ASUS P8Z77-V LX2
RAM - 8GB 1600Mhz DDR3 Patriot Viper Xtreme Division 2 Performance RAM
PSU - Corsair CX750 Builder Series CX 750W ATX/EPS 80 PLUS Bronze PSU
Cooler - ThermalTake Contac21 Cooler

All temps hang around 32 degrees Celsius and 35, seems pretty average, under gaming the max I've seen it reach so far is 45 degrees Celsius.

I'm not sure if this may be a power issue, also after looking round forum I've learned to post anything possible from event viewer as seen below, every time this has happened nothing has been in common sometimes the system has only just started and other its been on for hours doing multiple things from basic internet YouTube etc and gaming.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 14/12/2013 21:35:34
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: nathan-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-12-14T21:35:34.905218300Z" />
<EventRecordID>15847</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>nathan-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Also I have done a hard drive test, ram test, registry clean, made sure all drivers are up to date, virus scans, also a stress test for 20 mins no issues were found.

Again I would like to thank you for any help you can provide.

 

nathan1122

Honorable
Dec 14, 2013
2
0
10,510
OK guys, seems this question has stumped people. however i did find a issue but its something AVG could not detect so i will stress this to anyone looking for advise to the same problem, MAKE SURE ANTI VIRUS SCANNING SOFTWARE IS 100% UP TO DATE!.. I HAD a virus known as the Interpol virus (ransom worm) but for some reason it did not lock computer browsing but seemed to be interfering in what seemed to be vital system operations causing the computer to effectively go haywire maybe upon uploading itself something went wrong who knows, i tried every single way to remove this thing that i could find but it wouldn't go.

the thing i was unsure of was if i backed up important things could i take the virus with me unknowingly, it was a possibility one i was not going to take a chance on. so i did a COMPLETE format of ALL drives... actually i pressed format like 3 times on each drive just to be sure, overkill i know but i was not taking the chance after finding out how bad it could get, from there re-installed windows.

Result: so far i have been gaming and done average things while also leaving the computer on a couple of days and it has not repeated its blue screen lock up or a complete computer freeze, so evidence seems to be that the Interpol virus was causing havoc. so if anyone has the same issue you its best to totally format and restart in my opinion.

One final note i received a email from toms hardware saying my question had been answered however i can not see a answer back only my question, if you have answered the question i thank you for any help you tried to provide.