Sign in with
Sign up | Sign in
Your question
Solved

Crash to Vertical Lines, then Black Screen

Tags:
Last response: in Systems
Share
December 14, 2013 8:07:22 PM

Im having an issue with my newly upgraded system, I just bought a new motherboard and CPU to have installed after my old CPU started having issues, now I cannot play games or certain video (HTML5 works and flash player works with hardware acceleration off, windows media player crashes with directx acceleration on or off)

Upon rendering the game or video (I can use game menus if no 3d rendering is involved), it will either immediately or after a few seconds crash to vertical lines, usually blue and yellow, sometimes with whatever primary background colors, then either immediately or after a few seconds switch to a black screen. The sound either immediately crashes into a loop, plays a few seconds before going into a loop or once it kept playing without crashing.

The Video is still being put out, my monitor does not go into sleep mode, and the fans continue running, it stays this way until I hard reset the system

Specs:
Win 7 64 bit
2x 4gb corsair memory
xfx radeon 6950
FX8320 -(new)
Asus M5a97 R 2.0 Mobo -(new)
750W Fatal1ty championship PSU

I was not having any issues with any other components before switching them over to the new ones, GPU is testing fine, Ram is testing fine, Temps are fine, Voltages are fine, Ive tried updating and rolling back sound and video drivers (clean installs), switching monitors

no dump files are being created, the only issues in event viewer on startup are:

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

The following boot-start or system-start driver(s) failed to load:
amdkmafd

Audit events have been dropped by the transport. 0

and some issues with group policy client not responding or handling a critical notification event

any help is appreciated, thanks
December 14, 2013 8:21:21 PM

Did you freshly install windows or did you transfer the hard drive and OS from the previous mb and cpu
m
0
l
December 14, 2013 8:23:31 PM

windows was freshly installed
m
0
l
Related resources

Best solution

December 14, 2013 8:27:55 PM

I think you have a software problem , not a hardware issue .
And suspect the fix is to repair your win 7 installation after removing all your video drivers
http://www.pcworld.com/article/243190/how_to_repair_a_c...

But it should be easy enough to check if you have another graphics card . Swap it in , run your machine
Share
December 14, 2013 8:30:26 PM

ya amd can get funkey , sounds like a driver issue . start in safemode and remove / uninstall the driver in the add and remove and then re boot in safemode and check that its running on the windows defult driver and go to device manager -display- right click your card- check driver info to see what it shows if it shows anything outher then the windows defult driver click uninstall if its go on the windows driver reboot to desktop as normal and reinstall the cards driver and see if it gets right.
m
0
l
December 14, 2013 8:31:27 PM

I dont have an alternate video card to try, I will follow the suggested solution (s) to see if they help
m
0
l
December 14, 2013 8:37:24 PM

jr3951 said:
I dont have an alternate video card to try, I will follow the suggested solution (s) to see if they help


Yeah , either the driver is not working , or installing it the first time cause a fault in windows so if the driver reload doesnt fix it then try the repair install of the OS
m
0
l
December 14, 2013 9:00:21 PM

junkeymonkey said:
ya amd can get funkey , sounds like a driver issue . start in safemode and remove / uninstall the driver in the add and remove and then re boot in safemode and check that its running on the windows defult driver and go to device manager -display- right click your card- check driver info to see what it shows if it shows anything outher then the windows defult driver click uninstall if its go on the windows driver reboot to desktop as normal and reinstall the cards driver and see if it gets right.


it will not let me uninstall in safe mode, I need to use the 'change' option to get CCC off which brings an error message along the lines of disallowing windows installer service while in safe mode, it is also automatically switching to the default driver in safe mode
m
0
l
December 14, 2013 9:01:44 PM

also make sure the card is properly seated in the slot take it uot lok things over and set it back in. i just think get back to a clean cards driver install will do you. and make sure that your loading the w7 64 driver. i've got in a hurry and had a slip of the mouse and installed the wrong one you know how s-/t happens good luck
m
0
l
December 14, 2013 9:04:54 PM

junkeymonkey said:
also make sure the card is properly seated in the slot take it uot lok things over and set it back in. i just think get back to a clean cards driver install will do you. and make sure that your loading the w7 64 driver. i've got in a hurry and had a slip of the mouse and installed the wrong one you know how s-/t happens good luck


thanks, yeah I never installed thermal paste before so I outsourced the upgrade when I started having issues with my previous CPU, Im sure they seated the card correctly, and Ive reseated it 3 other times to be sure since then, trying both pcie slots

thanks for the help in any case, will try Outlander_04's solution
m
0
l
December 14, 2013 9:09:21 PM

i thought this is what ''safe mode'' was for ../your buddies at microsoft have got you covered \ if you can get to desktop with out crashing try to go to the add/remove and uninstall it
m
0
l
December 14, 2013 9:21:21 PM

what driver number are you useing?
m
0
l
December 14, 2013 9:22:18 PM

Ive tried 13.9 and 13.11 beta
m
0
l
December 14, 2013 9:32:58 PM

video seems to be playing fine with windows default drivers at least
m
0
l
December 14, 2013 9:45:06 PM

i had this kinda issue with a 6850 and it gave me fits... but like i said i had to finaly get all the amd cards ccc out of windows to back down to the windows defult driver eaven find files that it left behined after i uninstalled it and then reinstalled it and after about 6 hrs of that mess it was all good amd is not like nvidia[easy] but i found that if you can get things back to were it was like the card has never been installed like the first time a card was put in is were i got things to go my way. i dude i was spitting fire here over that card. i was ready to chunk it. just try to do a fresh clean install of the card it i think it will work out also try a driver from back in that cards day these newer drivers are more for the lastest cards [like a 12.8, 12.11] you never know what works best.
m
0
l
December 15, 2013 1:43:35 PM

The win7 repair didn't work so I deleted everything and did a fresh install, the chipset drivers from the mobo disk are working fine, after updating to 13.9 I'm still getting the same crashing, I'll try 12.11 and see if it works ( wierd though, I was using 13.9 before I upgraded the components)
m
0
l
December 15, 2013 2:54:28 PM

Tried 12.11, 12.9 and an auto detect install just in case, no luck on any front

I did notice after the last time I installed Im getting an issue in the CCleaner registry cleaner after I reboot from installation

Problem- ActiveX/COM Issue
Data- InProcServer32\C:\Program Files\ATI Technologies\ATI.ACE\Core-Implementation\64\wbocx.ocx
Registry Key- HKCR \CLSID\{EB2D089B-51AD-4DEA=98D3-C37A0F3479D7}

Maybe this has something to do with things? besides that Im utterly stumped :/ 

EDIT: deleting that didnt do anything
m
0
l
December 15, 2013 9:20:23 PM

Have you tried repairing windows?

and then stop using ccleaner unless you know you have a problem to be fixed . Even then back up your registry before lettting ccleaner make changes . It is too aggressive and starts removing windows files
m
0
l
December 16, 2013 7:35:16 AM

ya i only manualy remove stuff never used a cleaner program. one thin to try is just installing the driver without all the ccc stuff you may go back to windows defult and just update the driver with out ccc being installed to see were it goes with that. [ run on back on win defult, go to device man., dissplay. your card propertys. driver , upddate driver. and see if windows will find you the latest driver and install only it ]
m
0
l
December 16, 2013 4:41:35 PM

I tried both repairing per the guide and fresh installing the os, I was using ccleaner as a last resort to make sure there weren't any conflicts in the reg and for clean installing drivers

The tech that was working on it is going to have a look at it for me, I'll be sure to post whatever the solution ends up being
m
0
l
December 16, 2013 6:28:53 PM

Thanks, whatever it ends up being I really appreciate the help from both of you
m
0
l
December 16, 2013 6:48:19 PM

on more thing that has happend to me was i got a little careless with some articsilver once and got some were it should not have gotten and that stuff is conductive. if you can see were i am going with that.
m
0
l
December 30, 2013 8:47:10 PM

The Tech gave up and Ive tried everything, it appears the problem will go unsolved, scrapping my parts and buying a laptop, lemme know if either of you would like to make an offer an a component, they all tested fine separately and in other machines...
m
0
l
December 30, 2013 9:00:05 PM

sounds like you just got snake eyes.. it comes to us all sooner or later.. sorry tou got bit i wish it worked out for you..
m
0
l
December 31, 2013 7:19:23 AM

you would think that if it all tested fine on another board do you think that the board you got is whats bad and just get a board for less then a laptop that tech guy and you may need to look at that
m
0
l
December 31, 2013 6:23:57 PM

I think the board was bad, but the tech swore he tested the board and it was good, i just returned it, I got a really good deal on an after christmas sale gaming laptop, and needed a laptop soon anyway so it works out
m
0
l
!