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No internet acess

Tags:
  • Connection
  • Windows Vista
  • Antivirus
  • Internet
Last response: in Windows Vista
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December 15, 2013 7:45:53 AM

Please can anyone help me with this. My PC using windows 7 is connected to my network but it cannot connect to the internet. I read it might be my antivirus so I was told to uninstall any antivirus and see if it could connect but the Avast has place a password that I cannot access so now I have two problem no internet and an antivirus that lock me out. Right now my laptop works thru my WIFI so the internet is fine with my other devices also only my PC. Thanks in advance for any help I can get.

More about : internet acess

December 19, 2013 7:25:35 PM

Few options - go to SAFE MODE and try uninstall - contact AVAST - or manually delete the files from the Programs directory - if any don't allow delete - try renaming them, then can search the registry and remove entries that have AVAST in them
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