So my issue is, a customer asked me a question that I was unable to answer and it bothers me that I couldn't help him.
He and I are actually in the same boat, so to clarify what the situation is, both of us are suffering from constant restarts without any BSOD's or any errors popping up for that matter.
The restarts happen at random intervals but its commonly throughout the day---sometimes we get lucky and it doesn't restart for several hours.
I had suggested he checked the temperature readings and perhaps reapply thermal paste and he says that they are all normal readings between 40-50c sometimes 60 if he starts playing games using full load and has already reapplied thermal paste.
We're both at the point where we are assuming its either the windows installation/hard drive, or its the motherboard (in my case its most likely the motherboard), either way I suggested he try clearing cmos to see if that helps--it seems to help me by allowing my system run for a few hours longer before it restarts again.
Now, the question he asked me was
hes going buy a legit copy of windows 7 because he's using bootleg, but he's going to put new copy on an SSD. His issue was the ssd isn't big enough for carry over all of his files, folders, and applications like his vsts, cubase, reason, etc.
So he wants to know what he can do to remove windows from his other hard drive with out deleting his files? he's just going to carry over his applications and vsts, and keep everything else there)
The only thing i could think of was to get an external drive and back all his things to it and then format his hard drive but for him its too time consuming.
I also suggested he could leave it as a dual boot having two windows 7 hard drives but I was unsure if that would affect his performance, or if it wouldn't change his restart issues if it turns out to be the bad copy of windows.
Any suggestions are greatly appreciated, I asked the customer to call my store on Tuesday and I'll let him know if I have another option for him.
He and I are actually in the same boat, so to clarify what the situation is, both of us are suffering from constant restarts without any BSOD's or any errors popping up for that matter.
The restarts happen at random intervals but its commonly throughout the day---sometimes we get lucky and it doesn't restart for several hours.
I had suggested he checked the temperature readings and perhaps reapply thermal paste and he says that they are all normal readings between 40-50c sometimes 60 if he starts playing games using full load and has already reapplied thermal paste.
We're both at the point where we are assuming its either the windows installation/hard drive, or its the motherboard (in my case its most likely the motherboard), either way I suggested he try clearing cmos to see if that helps--it seems to help me by allowing my system run for a few hours longer before it restarts again.
Now, the question he asked me was
hes going buy a legit copy of windows 7 because he's using bootleg, but he's going to put new copy on an SSD. His issue was the ssd isn't big enough for carry over all of his files, folders, and applications like his vsts, cubase, reason, etc.
So he wants to know what he can do to remove windows from his other hard drive with out deleting his files? he's just going to carry over his applications and vsts, and keep everything else there)
The only thing i could think of was to get an external drive and back all his things to it and then format his hard drive but for him its too time consuming.
I also suggested he could leave it as a dual boot having two windows 7 hard drives but I was unsure if that would affect his performance, or if it wouldn't change his restart issues if it turns out to be the bad copy of windows.
Any suggestions are greatly appreciated, I asked the customer to call my store on Tuesday and I'll let him know if I have another option for him.