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Windows 7 Black Screen with Cursor

Last response: in Windows 7
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December 15, 2013 6:54:02 PM

Hi,

I have a custom built desktop running Windows 7 that is over a year old. I was having no problem until my screen turned black with a mouse cursor. Is there a way to fix this? I'm not sure if a virus got into my computer or not. I can still access all my files and information but using task management. No task bar or anything and the background is completely black.
I've tried running in safe mode, repair computer, and even deleting explorer.exe and doing a new explorer.exe task.

Any suggestions on how to fix this?
a c 352 $ Windows 7
December 16, 2013 10:45:40 AM

Create a new user account, log on to that and see if that one works fine.
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