Laptop keeps freezing & Display Driver crashes

Sneakz · Dec 16, 2013

I need help fixing this problem I've been having for some time now. This only happens when playing games from what I've observed. The display would suddenly freeze and make weird noises and it would either stay like that to the point where I would have to power down or it would recover and a message would pop up saying that my display driver crashed and successfully recover, though not long after that would my laptop completely freeze. This is really annoying when I'm playing games and this hasn't been happening until recently.
Any help would be greatly appreciated, thanks!

chemmajorp53 · Dec 16, 2013

Try repairing the display driver or updating to the newest driver, they should be on the AMD or Nvidia website.

Sneakz · Dec 16, 2013

chemmajorp53 :

It's already updated, currently have GeForce 331.93 driver installed. How would I go about repairing it? would that solve my problem?

chemmajorp53 · Dec 16, 2013

Sneakz :

Does it do the same thing when you run a GPU stress test program like Kombustor? If it doesn't crash there it's most likely not a hardware issue.

Sneakz · Dec 16, 2013

chemmajorp53 :

Sneakz :

Does it do the same thing when you run a GPU stress test program like Kombustor? If it doesn't crash there it's most likely not a hardware issue.

I don't know what Kombustor is, would you mind helping me out?

chemmajorp53 · Dec 16, 2013

http://www.ozone3d.net/msi_kombustor/

It will stress the GPU and you can see your temps and clocks at 100% usage. If it's throttling or a hardware issue it should be pretty obvious. Run the stress test options, not the benchmarks.

Sneakz · Dec 16, 2013

chemmajorp53 :

This is what I see http://prntscr.com/2bj7ke , what settings should I use?

chemmajorp53 · Dec 16, 2013

Sneakz :

Wow they changed it a lot haha. I don't know exactly but "run" looks promising.

Sneakz · Dec 16, 2013

chemmajorp53 :

Sneakz :

Wow they changed it a lot haha. I don't know exactly but "run" looks promising.

I get this error http://prntscr.com/2bj868 :/

chemmajorp53 · Dec 16, 2013

Try looking for a dropdown where you can select directx 10 or 11, your card might not be new enough to support the newest opengl.

Sneakz · Dec 16, 2013

chemmajorp53 :

hmm I don't think there is one. Doesn't seem to be working.

chemmajorp53 · Dec 16, 2013

Sneakz :

Huh, I just downloaded it and I don't know how much more information I can offer. The only other thing I can think of is an error in DirectX 11. Sorry, but this might require a little more expertise or hands-on work than I can offer.

Sneakz · Dec 16, 2013

can anyone else help me please?
thanks for responding quick and trying to help me out chemmajorp53

chemmajorp53 · Dec 16, 2013

Sneakz :

All anyone can really tell you over the internet is to update the graphics drivers. The extreme builders will tell you to flash the bios on your card but that's a little risky. Everything else is pretty situational. Hope you have some luck!

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