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New GTX 780 Artifacting and Black Screens

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  • Gtx
  • Components
  • Graphics
Last response: in Graphics & Displays
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December 16, 2013 9:30:27 PM

I have a system that is near new, I finished building it on Saturday, the components are:

3930k @4.5Ghz cooled by a phanteks ph-tc14pe
16gb kingston hyperx ram on xmp
gigabyte x79-up4
seasonic 850x
windows 8.1
and finally the Asus gtx 780 (it is in the 3rd pci slot because it cant fit in the first because of the cooler, and because on the up4 its the only other x16 slot if youre using dual sli)

When playing games, and sometimes while just in a normal situation there will be some small red and green artifacts only on my main 1080p monitor, there are none on my secondary 1680x1050 monitor. Also my screen will randomly black out for about 4 seconds. I first noticed it when I did a burn test with FurMark, when I had it running on 1080p the monitor wouldn't stay on for more than 2 seconds at a time.

I'm wondering if it has to be in the first slot (i've tried the psu with another system so I know its not that, i haven't overclocked it so its not that), or if I got a bad card and I have to RMA it.


And if you want to see the build this is the pcpartpicker link: http://pcpartpicker.com/b/Jjt#img=0

More about : gtx 780 artifacting black screens

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December 16, 2013 9:45:46 PM

These types of artifacts usually indicate a defective card, more specifically it may be an issue with the Video RAM on the card.

You should also read your motherboard manual to see if using the third slot bottlenecks things. On some boards, the third slot drops to x4 mode if other PCIe slots are used though that's the same as x8 with PCIe version 2 so I don't know if even a GTX780 would bottleneck. Probably you're okay.

Regardless, contact Asus about RMAing the card.

I suspect the 2nd monitor was fine only because the resolution was low enough you didn't stress the card enough.
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December 16, 2013 9:46:24 PM

Sounds like a bad card to me running in that pcie slot should be fine
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December 16, 2013 9:52:30 PM

+1
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December 16, 2013 10:06:53 PM

photonboy said:
These types of artifacts usually indicate a defective card, more specifically it may be an issue with the Video RAM on the card.

You should also read your motherboard manual to see if using the third slot bottlenecks things. On some boards, the third slot drops to x4 mode if other PCIe slots are used though that's the same as x8 with PCIe version 2 so I don't know if even a GTX780 would bottleneck. Probably you're okay.

Regardless, contact Asus about RMAing the card.

I suspect the 2nd monitor was fine only because the resolution was low enough you didn't stress the card enough.


Thank you man, I read the manual and it says its fine so i think im going to contact asus tomorrow! Again, thanks for the help!
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December 16, 2013 10:07:23 PM

firo40 said:
Sounds like a bad card to me running in that pcie slot should be fine


Thanks man im going to talk to asus tomorrow
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December 16, 2013 10:47:19 PM

Yeah bad video card. RMA department will take care of that.
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December 16, 2013 10:56:19 PM

Set the card to run at 863Mhz core clock. See if the problem still persists in games.
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December 16, 2013 11:07:03 PM

ArrKayCee said:
firo40 said:
Sounds like a bad card to me running in that pcie slot should be fine


Thanks man im going to talk to asus tomorrow


Ask them if they support CROSS SHIPPING to send you a new card BEFORE you send in the old one.
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