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Just received my video card, seems used? when purchased new.

Tags:
  • HIS
  • Graphics Cards
  • The Box
  • Graphics
Last response: in Graphics & Displays
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December 17, 2013 5:31:27 AM

I just received my HIS 7870 ghz and i just have a little feeling newegg sent me a used or refurbished one. The box doesn't seem resealed at all. Within the box i didn't get the HIS iTurbo overclocking cd, (http://www.youtube.com/watch?v=0z_QfYKYqRg around 4:00.)

Opening the box I immediately saw the sticker peeling and there is couple of scratch marks on the inner fan.
http://imageshack.com/a/img542/4637/8hyd.jpg
http://imageshack.com/a/img801/8933/bvqp.jpg
http://imageshack.com/a/img11/7830/5xfl.jpg

Also theres couple of small minor scratches on the metal pipes, but im not to worried about that.
Should I be worried? Do stickers come off that easily within a sealed box?

More about : received video card purchased

a c 111 U Graphics card
December 17, 2013 5:33:41 AM

Return it.
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December 17, 2013 6:20:54 AM

Should i test it out before returning it?
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a c 111 U Graphics card
December 17, 2013 6:28:03 AM

If you're fine with paying the full price for a used product.

No way I would have settled for a used card.
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December 17, 2013 7:25:51 AM

Does it seem used to you by looking at the pictures? I don't really want to deal with the RMA process...

Does it really matter if the sticker is peeled and the fan is scratched alittle? Or it is it blatantly obvious its a used product because of mention stuff above and somehow the HIS iTurbo cd is missing?
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a c 111 U Graphics card
December 17, 2013 7:36:12 AM

It's obvious the way you described it.
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