black widow ultimate 2013 (brand new) issue

abdulhkeem

Honorable
Dec 17, 2013
9
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10,510
i just bought the black widow ultimate 2013 and this is a one annoying issue is the keyboard stated with the numlock being enabled but it uses arrows instead in the nuber pad then came caps lock writing small letters when on and caps when disabled now i have scroll lock doing the same it is inverted i checked on a new exel sheet the arrows scroll when it is off this is what i am facing just one of the three happens not all of them i restarted to get the other two.

this is just a gues but, could synapse 2.0 be the responsible for this?

pc specs:
g1.sniper 3
gtx680
i7 3770k
16gb corsair vengeance
wd black 2tb hdd


windows 8.1:

i am still having issues with usb 3 first was whenever i restart all my devices starts to blink as they are repeadely reconnecting (this is only after windows logon.

i have gone and disabled every power saving option for all usb devices and it stopped but i think there is still an issue with the microsoft usb 3 drivers. after i restarted the second time my mouse pointer froze until i reconnected it.

i want to install windows 7 usb 3 drivers from intel but i am afraid of messeng everything up.
 

abdulhkeem

Honorable
Dec 17, 2013
9
0
10,510
i sudden;y had an idea and checked the usb drivers and i saw a big mistake i should have seen it since i upgraded from win 7 to win 8:

Intel (R) Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D

Intel (R) Series/C216 Chipset Family USB Enhanced Host Controller - 1E26

those 2 were @ intel version since windows 7 i downloded the latest intel drivers for windows 7 and tried to install them from device manager and it wouldn't update so i clicked choose ... ( i have my windows in arabic) so then i saw a microsoft version i clicked it restarted and i see it is fine for now.
 

abdulhkeem

Honorable
Dec 17, 2013
9
0
10,510
the problem happened again in the morning but dissappears after restart!?

anyway i returned the keyboard to the dealer and he will check it.

ps. i noticed the scroll lock key is not clicky as the other keys and it doesn't fully retract sometimes.
 

abdulhkeem

Honorable
Dec 17, 2013
9
0
10,510
if any admin is listening close this thread.

it was a synapse 2.0 bug as i suspected it does something when it gets the config info from the cloud, if i reastart my pc kaspersky will start slower than the first time (much Slower) it will be the last program to finish loading and it does not allow any program to connect if it is not finished starting up, i got the keyboard back and the issue was there, i opened synapse and its gone on my first boot i think they managed to fix the problem.