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I have 8GB of RAM, only 4GB is usable? Help please.

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December 17, 2013 2:42:57 PM

Hello,

I've recently upgraded my computer and one of the new components I bought was memory.
I have two 4GB sticks making a total of 8GB.

However, my computer can only use 4GB even though Windows recognizes there is 8GB, I'll attach a screen shot of what I mean.
http://

I have to note I have 64bit Windows 8 as well.

If you could help, I would very much appreciate it!

Thanks.

More about : 8gb ram 4gb usable

December 17, 2013 2:45:55 PM

Does your BIOS recognize the full 8GB?
a b } Memory
December 17, 2013 2:53:03 PM

Your screen shot shows that 4.1GB is reserved for hardware. That seems like far too much.
Do you create a RAM Drive?
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December 17, 2013 2:54:45 PM

Nada190 said:
Does your BIOS recognize the full 8GB?

Not to familiar with BIOS but this is my motherboard herehttp://

December 17, 2013 2:55:21 PM

2x4b said:
Your screen shot shows that 4.1GB is reserved for hardware. That seems like far too much.
Do you create a RAM Drive?


I don't even know what a RAM drive is, so I guess it's safe to assume I didn't.

a b } Memory
December 17, 2013 3:00:38 PM

why does your os still have that watermark?????
December 17, 2013 3:02:35 PM

siddharthmukul007 said:
why does your os still have that watermark?????


I have no idea, it's been there ever since I installed the new MOBO and de-registered my copy of Windows, could that be the issue?
a b } Memory
December 17, 2013 3:06:48 PM

did you clean install after you changed your mobo????
December 17, 2013 3:08:16 PM

siddharthmukul007 said:
did you clean install after you changed your mobo????


No, it just booted up from my old hard drive that already had Windows installed on it.

a b } Memory
December 17, 2013 3:10:05 PM

ok...that might be it.

do 1 thing...bios update you mobo and do a clean install
December 17, 2013 3:12:24 PM

siddharthmukul007 said:
ok...that might be it.

do 1 thing...bios update you mobo and do a clean install


Ok, I'm going to activate it and see where I stand after...
a b } Memory
December 17, 2013 3:15:25 PM

in case you face problems activating....contact microsoft customer care

although i would highly recommend a clean install
December 17, 2013 3:32:51 PM

siddharthmukul007 said:
in case you face problems activating....contact microsoft customer care

although i would highly recommend a clean install


I activated it, and I'll restart to see if it recognizes it, and if doesn't, what do you mean by clean install? Install of OS?

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a b } Memory
December 17, 2013 3:35:39 PM
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yes....you format your system drive and install the os anew.

do not forget to backup all important data and download all the latest drivers (full installer files) before doing so
December 17, 2013 3:37:27 PM

Thanks again friend!
!