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Crashing, Artifacts, and black screen during gameplay with R9 280x

Tags:
  • Seasonic
  • Crash
  • Graphics
Last response: in Graphics & Displays
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December 18, 2013 3:09:14 AM

Hello, I have 2x R9 280x cards, (1 Sapphire Dual-X and One Gigabyte windforce OC, not in crossfire). System is Win 7 64 bit with 850 w Seasonic M12 II Bronze PSU.
I am having some crash issues outside of gameplay, but gameplay is impossible. It is very laggy, and I am seeing small amounts of artifacts everywhere, and once in a while the screen goes black, and then flickers back and is laggy. I am using a clean install of Catalyst 13.11 with SDK v2.7.
What can I do to fix this?

Thank you!

More about : crashing artifacts black screen gameplay 280x

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December 18, 2013 3:21:43 AM

Set your cards to run at reference speeds.

850Mhz core clock and 1500Mhz memory clock, for both cards.

Does the problem still occur?
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December 18, 2013 7:07:49 AM

how do you get this to be the default values?
GPU-z saying Sapphire Dual-X default memory clock = 1020 Mhz default memory 1500 mhz
and Gigabyte Windforce OC- memory clock = 1100 Mhz default memory 1500 mhz

It does seem to be running smoothly so far at 850 mhz though.
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December 18, 2013 7:15:41 AM

The default values that GPU-Z reads off the cards are the factory-set speeds. The default values I'm asking you to run at are reference speeds set by the chip manufacturer AMD.

And reference is the speed at which all GPUs must be able to run stable, before AMD sends them to card manufacturers like Sapphire and Gigabyte.
And then those manufacturers make them run faster "Oh look our cards are special they run faster than the rest!"
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December 18, 2013 8:10:10 AM

Okay, thank you :)  I wonder the best way to bring this up to factory set speed while testing stability?
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December 18, 2013 8:19:35 AM

I'm assuming the crashing and artifacting is gone at the reference speed?

You can try bumping each card's core clock by 50Mhz and memory clock by 100Mhz and testing on games, until they reach the lower factory set speeds between the two. When shit happens just undo the last bump and you have your best stable settings. Just remember both cards must always run at the same speeds.

But what I suggest is identifying the bad card once you reach unstable speed, by running each card individually. RMA the card if it is new, or use warranty to replace for a good one.
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December 18, 2013 9:40:39 PM

thank you thats a good idea, both responses were awesome. It is stable throughout a couple hours of gameplay, where before it was showing artifiacts immediately. I also didn't know its a requirement to run both at the same speed; they are clocked differently out of the box!
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January 25, 2014 6:12:19 AM

I had a problem with the asus r9 280x directCU ii top and sent it back. I had artifacts problem. You think i shouldnt have sent it back ?
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January 25, 2014 6:37:22 AM

d1versify said:
I had a problem with the asus r9 280x directCU ii top and sent it back. I had artifacts problem. You think i shouldnt have sent it back ?


If your card was producing artifacts right out of the box it was either unstable at the factory set speeds or defective. In both cases it's better to just RMA and get a replacement.

If you have more questions please start a new thread or send me a private message. Better chances of getting answers that way. The OP of this thread had his problem solved last year.
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January 25, 2014 6:38:26 AM

ok sorry :)  ill send you a message for a question only :) 
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January 26, 2014 9:34:08 AM

czglory said:
how do you get this to be the default values?
GPU-z saying Sapphire Dual-X default memory clock = 1020 Mhz default memory 1500 mhz
and Gigabyte Windforce OC- memory clock = 1100 Mhz default memory 1500 mhz

It does seem to be running smoothly so far at 850 mhz though.



While it might work well at 850mhz you should really RMA the cards. If you've paid for a card that runs at 1020 or even 1100Mhz you should not have to downclock it by 20% to get it to run properly. I've got similar issues with the Asus 280X that I've got and I'll be returning it first thing tomorrow.
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July 31, 2014 12:13:25 AM

czglory said:
thank you thats a good idea, both responses were awesome. It is stable throughout a couple hours of gameplay, where before it was showing artifiacts immediately. I also didn't know its a requirement to run both at the same speed; they are clocked differently out of the box!


Hi, I also have a Gigabyte R9 280X windforce OC rev 1.0, and although it did flicker from time to time since the beginning it was hardly noticeable. However now screen goes black on Windows quite often and it even happened once while gaming.

@czglory Now that it's been a little while since your post, have you finally solved the problem by reducing GPU clock down to 850MHz? Were you experiencing intermittent black screens on windows as well?
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September 26, 2014 5:15:11 AM

hi all i have seen a few with this black screen crash issue using this card. R9 280x I also had the same issue, now fixed. the new driver conflicts with other GC drivers. the only way to solve this is to download a graphics driver removal tool such as Driver Sweeper from Guru3d, before starting the sweeper, self un-install driver software in programs. reboot, enter device manager check for a display driver if a display driver is displayed, right click and un-install it, start driver sweeper and follow instructions, this will ask you to create a restore point and also re-boot in safe mode the sweeper will then remove any remaining registry entry's of old GC drivers. when your system re-boots your graphics will be very basic. locate your updated drivers online and install, reboot and you should be good to go. this solved my black screen lockup/crash what ever you want to call it problem. enjoy your gaming :) 
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September 26, 2014 7:21:28 AM

We are talking about artifacts, which is not a drivers issue ! it was a hardware issue
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