Windows cant start stuck at windows logo.

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xTorpeter

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Dec 18, 2013
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When i turn on my laptop , it gets stuck at the windows logo then after i wait maybe 10-20 minutes, it just restart.
i tried to load safe mode but its also stuck at loading and restarts after a while.
Please help, is the ram the problem or the hard disk? Or maybe it got a virus?
Thanks in adv.
 
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G
When you do safe mode, what part does it get stuck on? Does it say something like "Classpnp.sys loaded" and then freeze?
G

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When you do safe mode, what part does it get stuck on? Does it say something like "Classpnp.sys loaded" and then freeze?
 
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Guest


Yep. Very common problem. This can be caused by a few things. Could be a corrupted windows installation, corrupted hard drive, broken hard drive, motherboard issues, etc...I would try using the repair installation feature on the windows install CD, then swapping out the hard drive with a different one and see if it works. If it still won't work with a new hard drive, then it's likely a hardware problem with the motherboard.
 
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