RAM won't run dual channel

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jns10363

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Dec 18, 2013
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My motherboard I recently purchased will not run dual channel RAM no matter how I configure it. I called AMD and they said by the sounds of it, the processor isn't using the memory management and recognition correctly. I was just wondering everyone's thoughts on this. Should I try to replace the MOBO or the CPU first? The processor will be a faster turn over time if I have to guess at what it is. Thanks for everyone's help in advance!

P.S. I'm not sure if this is relevant or not, but when I hook the front audio ports onto the motherboard, they do not get recognized no matter how I do it. I'm not sure if this means the motherboard is just messed up or what.

Computer specs are as follows:
http://www.newegg.com/Product/Product.aspx?Item=N82E16813130679

http://www.newegg.com/Product/Product.aspx?Item=N82E16819113286

http://www.newegg.com/Product/Product.aspx?Item=N82E16820148538
 
Solution
md1032
Every company has a failure rate on their products. For example ASUS is currently regarded as an excellent brand of motherboard, but I had two DOA motherboards from them back in the Core 2 Duo days and the third worked, but could not reach the memory speed advertised on the box (this was back when the memory controller was on the mobo). Bought a Gigabyte and problem solved.

I will be interested to see if the CPU solves the problem.
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Supahos

Supahos

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Nov 11, 2013
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I would thoroughly inspect the pins on the CPU for a bent one, and then try my best to clean out the ram slots/ram sticks and see if that helps but most likely its a bent pin or a bad board, the front panel thing kind of makes me wonder about the board, but that could be case related as well.
 
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J

jns10363

Honorable
Dec 18, 2013
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10,510
Sorry it's been so long been a busy week at work. Okay, so upon inspection of the CPU, all the pins are there and perfectly straight. Could this be an internal problem with the CPU?

 
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J

jns10363

Honorable
Dec 18, 2013
3
0
10,510
I figured it out. I'm dumb and forgot I have an old AM3 Athlon 2 processor laying around, so I stuck it in there, still wont dual channel so I know its a mobo problem. Never buying MSI pieces of junk ever again. Thanks for all the help guys I appreciate it!
 
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md1032

md1032

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Dec 31, 2007
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Every company has a failure rate on their products. For example ASUS is currently regarded as an excellent brand of motherboard, but I had two DOA motherboards from them back in the Core 2 Duo days and the third worked, but could not reach the memory speed advertised on the box (this was back when the memory controller was on the mobo). Bought a Gigabyte and problem solved.

I will be interested to see if the CPU solves the problem.
 
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