Help with Graphics Card install. Windows 8 integrated motherboard. HP 500-046

Jordan Rhodes · Dec 18, 2013

I have recently purchased a new HP 500-046. It has an integrated motherboard in it which runs a HD Radeon 7660D graphics card. However, while gaming, I almost constantly get a BSOD. 0xa0000001 is the error. I've googled it, installed drivers and beta drivers, nothing fixes it. So, I bought an ASUS HD 5450 Silent graphics card (PCI Express) to try and use it instead and try to eliminate the BSOD. However, after its installed, computer turns on, beeps a few times, then nothing. It doesn't turn all the way on and there is no video signal from either port. Running windows 8 by the way. Any suggestions?

Wolfshadw · Dec 18, 2013

Just to clarify, when you say you get no video from either port, you're referring to the graphic card ports and not the motherboard on-board graphic ports, correct? On-board graphics are disabled when a graphics card is installed into the PCI-Ex16 slot.

You have a 300 watt power supply in that system, so unless the PSU is going bad, the HD5450 should not be causing power issues.

-Wolf sends

Jordan Rhodes · Dec 19, 2013

It's not power issues. The computer boots, just not all the way. It turns on, but before any display is recognized, it beeps three times and stay in what best could be described as a sleep mode. I don't know how else to explain it. You would think that it would just boot up with the other card installed and disable the integrated, but it doesn't seem to be doing that.

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Help with Graphics Card install. Windows 8 integrated motherboard. HP 500-046

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