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Dell inspiron N4010 (14r) will not boot up after memory upgrade

I have a dell inspiron 14R (N4010), that has two memory slots currently with a total memory of 3GB (2+1). I wanted to upgrade to 8GB (4+4).

I bought some memory at mircocenter that meets all the technical specs of the memory. ( 4GB DDR3 SO DIMM 204-pin, 1333 MHz ( PC3-10600 ), NOn-ECC, unbuffered). However the laptop wont boot up when I put in the new memory : 4GB in each slot. However, things work fine when I revert back to the old memory.

How do I trouble shoot this problem? Thank in advance.
12 answers Last reply Best Answer
More about dell inspiron n4010 14r boot memory upgrade
  1. You already did troubleshoot it, it works with the old RAM so the new RAM is not compatible. You can try to update the BIOS and try the new RAM again. If that does not work, return what you got and check Crucial for compatible memory. There are times where memory won't run in certain motherboards even though the technical specs are the same (speed, timings, voltage, etc...). This is a lot more common with pre-built systems like Dell, IBM, HP, etc...
  2. Best answer
    Your board only support 4 gb total

    ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-14r_setup%20guide_en-us.pdf Page 79

    So it will take 4gb sticks, but only one of them it seems. I think you need a 2x2gb kit or 1 4gb stick.
  3. Supahos said:
    Your board only support 4 gb total

    ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-14r_setup%20guide_en-us.pdf Page 79

    So it will take 4gb sticks, but only one of them it seems. I think you need a 2x2gb kit or 1 4gb stick.


    According to Crucial it's 8 gig max. Maybe it's 4 gig max per slot?
  4. They don't list it that way I would trust Dell on their own product over a memory company who wants to sell memory. Might can try to update the bios as mentioned in the first post, but I think that is pretty much the only shot.
  5. Supahos said:
    They don't list it that way I would trust Dell on their own product over a memory company who wants to sell memory. Might can try to update the bios as mentioned in the first post, but I think that is pretty much the only shot.


    This also lists max RAM "up to 8 gig", http://www.laptop-spec.com/dell-laptop/dell-inspiron/dell-inspiron-n4010/#
    I can't get to the document you linked so can't see exactly what that pdf states. The Intel HM57 chipset in the laptop also lists the RAM for it as 8 gig.
    Crucial would not list a bad memory amount unless it was by mistake as they guarantee compatibility. If someone ordered 8 gig of RAM and it did not work, they'd just have to deal with taking it back.
  6. Memory module capacities
    1 GB, 2 GB, and 4 GB
    Memory type
    1333 MHz SODIMM DDR3
    Minimum memory
    2 GB
    Maximum memory
    4 GB
  7. I don't know Just posting what dell themselves think, I know what the chipset is supposed to do but the dell bios may not allow more so they can try and sell you a better laptop?
  8. i have a dell n4010 and am useing 8gb of ddr ram just fine
  9. Lungvin Widefoot said:
    i have a dell n4010 and am useing 8gb of ddr ram just fine


    So, post here the model / name of the memory you are using please.
  10. old thread but my dell n4010 is still useing the same kingston value ram as before 8 gbs but it has the 64 bit os with a bios update. Maybe the bios update let it use it before or something also 4 gigs per slot
  11. Lungvin Widefoot said:
    old thread but my dell n4010 is still useing the same kingston value ram as before 8 gbs but it has the 64 bit os with a bios update. Maybe the bios update let it use it before or something also 4 gigs per slot

    Hey can you please share the exact details of the RAM you are using? I'm also having Dell N4010 with Windows 10 64bit. I've found a RAM on Amazon that seems compatible but I'm not sure, I want to make my RAM 6GB (along with the 2gb Samsung RAM that came preinstalled). The RAM I'm referring to is the Kingston KVR1333D3S9/4G ValueRam 4GB PC3-10600 L9 204-Pin SO-DIMM Notebook Memory https://www.amazon.in/dp/B002XN3OL4/ref=cm_sw_r_cp_apa_K.woxb9EBBK8H

    Kindly reply ASAP.
  12. Neil Richard Innis said:
    Lungvin Widefoot said:
    old thread but my dell n4010 is still useing the same kingston value ram as before 8 gbs but it has the 64 bit os with a bios update. Maybe the bios update let it use it before or something also 4 gigs per slot

    Hey can you please share the exact details of the RAM you are using? I'm also having Dell N4010 with Windows 10 64bit. I've found a RAM on Amazon that seems compatible but I'm not sure, I want to make my RAM 6GB (along with the 2gb Samsung RAM that came preinstalled). The RAM I'm referring to is the Kingston KVR1333D3S9/4G ValueRam 4GB PC3-10600 L9 204-Pin SO-DIMM Notebook Memory https://www.amazon.in/dp/B002XN3OL4/ref=cm_sw_r_cp_apa_K.woxb9EBBK8H

    Kindly reply ASAP.

    It will work 8 gigs is the max. 4 gigs a slot max Make sure it is ddr3.

    http://www.amazon.com/Komputerbay-SODIMM-1333MHz-PC3-10600-9-9-9-24/dp/B0031GK3OI?ie=UTF8&psc=1&redirect=true&ref_=oh_aui_detailpage_o02_s00 was the memory i used.
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