Is this faulty ram?

zRuins · Dec 20, 2013

So basically I made my pc worked but received lots of blue screen errors.

some errors i received were System service exception and Memory management.

usually caused by (Ntoskrnl.exe or sys) and (win32k.sys)

I re installed windows still blue screens I updated drivers and such still blue screens.

at this point I suspected the memory.
specs.
4670k not overclocked
z87 extreme 3 by asrock.
8gb 1600 1.5v ram (2x4gb) low profile.
tx650m

First time I used memtest (one pass) I got no errors.
A couple days later i re tried memtest couple thousand errors on first pass 2nd pass no errors. day after that I tried memtest once again 1st pass thousands of errors 2 pass no errors 3rd pass thousands of errors. I'm getting errors sometimes and sometimes it passes.

I'm about to send it back and get a new set, just wanting some reassurance.

thanks.

gokul36 · Dec 20, 2013

RAM model? can u give full details? abt ur RAM

or a link?

zRuins · Dec 20, 2013

gokul36 :

http://www.newegg.com/Product/Product.aspx?Item=N82E16820233186

Tradesman1 · Dec 20, 2013

Make sure you have the latest BIOS, install the sticks in slots 1-3, boot to BIOS and try DRAM voltage at 1.55 and let us know what it does

zRuins · Dec 20, 2013

Tradesman1 :

using newest bios, tried moving sticks and turned the voltage t 1.55 already and i still had blue screens. :/

gokul36 · Dec 20, 2013

use 1 stick at a time.....and find out which one is faulty

Tradesman1 · Dec 20, 2013

If possible, try the sticks in another rig, and/or try different sticks in your rig

zRuins · Dec 21, 2013

testing 1 at a time now first stick im testing seems to be working fine.

Tradesman1 · Dec 21, 2013

If trouble with other, it may be the culprit or may need voltage adjustments (raise DRAM and/or MC voltage)

zRuins · Dec 21, 2013

I tested both sticks one at a time both passed 6 test's and didn't get any blue screens. I seem to only get blue screens when they are in dual channel.

Tradesman1 · Dec 21, 2013

Try starting with a single stick, go to BIOS and set DRAM voltage + 0.05 above spec (if 1.5 sticks set to 1.55) save, exit, shut down add 2nd stick and the try again

zRuins · Dec 21, 2013

Tradesman1 :

Running memtest will get back to you after a couple passes.

zRuins · Dec 22, 2013

So i added 0.05 voltage like you said. memtest passed 4 times, i booted to windows and ran Prime95 ran for an hour no blue screens or crashes. Restarted (Often got crashes after a restart) restarted my pc 3 times and ran prime for what i think was the right time and no crashes. Now what can I do to fully make sure that I've fixed the issue and I'm not gonna get a blue screen in a couple days randomly while playing a game?

zRuins · Dec 22, 2013

Just got another blue screen. System service exception (msrpc.sys)

Tradesman1 · Dec 22, 2013

Might be the Page File is corrupt, try removing it and then create a new one slightly larger than the old one was

zRuins · Dec 22, 2013

How do i do that?

Tradesman1 · Dec 22, 2013

Control Panel > SYSTEM > ADVANCED > PERFORMANCE > ADVANCED change the Virtual Memory to NO PAGING FILE > OK then go back to that and set a PAGE FILE OF ABOUT 12000

zRuins · Dec 24, 2013

Did it and still getting blue screens.

Tradesman1 · Dec 24, 2013

Can't think of anything off hand.....

zRuins · Dec 30, 2013

Tradesman1 :

How would i go about raising the memory controller voltage you said in one of the earlier post it may help?

Tradesman1 · Dec 30, 2013

Go into BIOS in the advanced page, find system voltages - DRAM voltage, then if it's 1.5 spec sticks set to 1.55

Is this faulty ram?

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