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new pc build boots but wont show display

Last response: in Graphics & Displays
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December 20, 2013 1:15:28 PM

my friend just finished plugging everything up and hooked it up to his tv via hdmi, everything boots on and all the fans spin but just no display, and the dvd drive will not open either, he tried the pinhole and it just slid all the way in without hitting anything to force it open. it was a deal from newegg for a discount and it came with all the parts needed. any ideas. i found a video with what is happening to him http://www.youtube.com/watch?v=sO0QF6WiMSg
December 20, 2013 1:25:24 PM

If you're 100% sure everything is plugged in correctly and there are no faulty parts yet your monitor/tv doesn't get any signal from the computer. Remove your RAM sticks and place them on the two different slots.
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December 20, 2013 1:31:03 PM

HeyyScott said:
If you're 100% sure everything is plugged in correctly and there are no faulty parts yet your monitor/tv doesn't get any signal from the computer. Remove your RAM sticks and place them on the two different slots.


he took one ram stick out and moved the ram stick that was still left in there to a slot he has not used yet. when he switches to hdmi 2 which is what his pc is connected to, it says connecting for a few seconds and then says no signal
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December 20, 2013 1:35:19 PM

gokitty199 said:
HeyyScott said:
If you're 100% sure everything is plugged in correctly and there are no faulty parts yet your monitor/tv doesn't get any signal from the computer. Remove your RAM sticks and place them on the two different slots.


he took one ram stick out and moved the ram stick that was still left in there to a slot he has not used yet. when he switches to hdmi 2 which is what his pc is connected to, it says connecting for a few seconds and then says no signal


Do you have 4 ram slots? And did you remove both ram and place them in the two different slot?
Example. (Assuming you have 4 slots)
Your original ram placement.
1 2 3 4
[l] [] [l] []

Change to

1 2 3 4
[] [l] [] [l]
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December 20, 2013 1:35:51 PM

Perform all the steps from this checklist. It was created to troubleshoot this type of problem.
"No POST", "system won't boot", and "no video output" troubleshooting checklist
"No POST", "system won't boot", and "no video output" troubleshooting checklist This checklist is a compilation of troubleshooting ideas from many forum members. It's very important to actually perform every step in the checklist if you want to... See full content
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December 20, 2013 1:40:17 PM

Can you hear it post?

Two surprising common problems are:

1) forgetting to plug in the CPU power connector

2) the system has a graphics card and integrated GPU and the monitor is plugged into the wrong output or the system is outputting to the wrong port.
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December 20, 2013 1:44:34 PM

I tried the ram stick thing and that didn't work. I'm not sure of this problem at all I don't know if I broke something or what.
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December 20, 2013 1:53:30 PM

Could it be my graphcis card is not installed right? I'm just completly confused right now.
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December 20, 2013 1:57:39 PM

Try with only 1 stick.
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December 20, 2013 1:59:51 PM

HeyyScott said:
Try with only 1 stick.


I tried with one and 2 and neither worked. Could it be my GPU?
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December 20, 2013 2:14:54 PM

I'm with the user FALCON, I have had a similar situation where I plugged the HDMI cable into the moherboard's integrated graphics as opposed to the graphics card. Sounds stupid but make sure the HDMI is actually plugged into the graphics card. The CD drive may be coincidental.
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December 20, 2013 2:26:36 PM

jlee14 said:
I'm with the user FALCON, I have had a similar situation where I plugged the HDMI cable into the moherboard's integrated graphics as opposed to the graphics card. Sounds stupid but make sure the HDMI is actually plugged into the graphics card. The CD drive may be coincidental.


It is plugged into graphics card but nothing shows on screen.
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December 20, 2013 3:05:11 PM

OrganicFrown said:
jlee14 said:
I'm with the user FALCON, I have had a similar situation where I plugged the HDMI cable into the moherboard's integrated graphics as opposed to the graphics card. Sounds stupid but make sure the HDMI is actually plugged into the graphics card. The CD drive may be coincidental.


It is plugged into graphics card but nothing shows on screen.


If it also has integrated graphics, there will be another HDMI port for that on the board. Plug the monitor into that and see what happens. If you get display, then the PC is using the integrated GPU instead of the card.

This all assumes the system is posting. Is it?
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December 20, 2013 3:11:20 PM

FALC0N said:
OrganicFrown said:
jlee14 said:
I'm with the user FALCON, I have had a similar situation where I plugged the HDMI cable into the moherboard's integrated graphics as opposed to the graphics card. Sounds stupid but make sure the HDMI is actually plugged into the graphics card. The CD drive may be coincidental.


It is plugged into graphics card but nothing shows on screen.


If it also has integrated graphics, there will be another HDMI port for that on the board. Plug the monitor into that and see what happens. If you get display, then the PC is using the integrated GPU instead of the card.

This all assumes the system is posting. Is it?


this is a dumb question, but what do you mean by posting
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December 20, 2013 3:24:38 PM

After it turns on, you should a hear a beep. Right around the time you would normally see the motherboard splash screen/memory and other checks. If no beep, unlikely its the aforementioned gpu issue. Could still be cpu power though.
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December 20, 2013 3:26:20 PM

Where is the intergrated located graphics card be located? Sorry for asking a lot of dumb questions?
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December 20, 2013 3:27:03 PM

FALC0N said:
After it turns on, you should a hear a beep. Right around the time you would normally see the motherboard splash screen/memory and other checks. If no beep, unlikely its the aforementioned gpu issue. Could still be cpu power though.


What is supposed to beep? I don't have speakers or anything hooked up yet?
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December 20, 2013 3:27:41 PM

The board will beep without speakers.
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December 20, 2013 3:28:19 PM

If all you hear is fans, and no beep, its not posting.
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December 20, 2013 3:29:38 PM

I don't hear any beeps is that bad?
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December 20, 2013 3:35:57 PM

just fans, no beeps.
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December 20, 2013 3:35:58 PM

Yes and no. It means its not the gpu issue we were discussing. CPU would cause it not to post. So would other issues. Is the 4/8 pin cpu power connector plugged into the mb?
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December 20, 2013 3:38:01 PM

OrganicFrown said:
I don't hear any beeps is that bad?


Basically it means World War III is about to happen.
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December 20, 2013 3:41:24 PM

FALC0N said:
Yes and no. It means its not the gpu issue we were discussing. CPU would cause it not to post. So would other issues. Is the 4/8 pin cpu power connector plugged into the mb?


yes the 8 pin connector is plugged in
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December 20, 2013 3:43:00 PM

Also now the cd drive opens when I press the button twice but it closes right after it opens?
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December 20, 2013 3:46:03 PM

You have to disconnect it and blow into the dvd drive. Sometimes it's a little dusty.
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December 20, 2013 3:48:18 PM

If its not one of the two simple ones, somebody posted a link to the troubleshooting thread earlier. That's should help you figure it out. A few things it could be.
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December 20, 2013 3:50:53 PM

FALC0N said:
If its not one of the two simple ones, somebody posted a link to the troubleshooting thread earlier. That's should help you figure it out. A few things it could be.


Well, when I was putting my cpu cooler on the motherboard I palced it wrong so I picked it back up and the cpu got stuck on the cpu cooler then I ended up having to ply it off but it fell on its back, it didn't seem any of the gold peices where broke but i'm not sure?
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December 20, 2013 5:33:13 PM

motherboard is a ga 990fxa ud3, does not have onboard graphics for the cpu and does not have a integrated gpu,
cpu is a amd fx 8350
gpu is a sapphire 7870 i think its overclocked from the factory
power supply is a baswill 700W
from what i saw the motherboard does not have any wires behind it touching it or any standoffs touching the motherboard in unessasary places. the only thing i can think of is that the graphics card has a large metal peice that touches the motherboard he said when he put it in.
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December 20, 2013 7:40:34 PM

well I apreciate the help everyone turns out 5 of the cpu pins bent ordered a replacement.
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Best solution

January 22, 2014 6:28:31 PM

wow such a long thread everyone remember always send them though the sticky to start with for no boot issues could have saved everyone a lot of time.

good job short stuff for trying to do just that
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