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cant install windows 7, screen goes black with only mouse cursor on screen after loading files and window logo appearing

Last response: in Windows 7
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December 20, 2013 4:29:31 PM

I had a family member of my'n bring over there laptop telling me there laptop wont boot to windows. I tried re installing windows 7 and got the problem mentioned above. Thinking its the hardrive i put in a spare hardrive and seem to be getting the same problem.

a b D Laptop
a b $ Windows 7
December 20, 2013 4:36:09 PM

Have you tried booting to Safe Mode, if it boots to Safe Mode OK, it's probably a driver problem or possibly Malware
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December 20, 2013 4:42:07 PM

when ever i tried to boot in safe mode the screen turned black and it would turn of
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Best solution

a b D Laptop
a b $ Windows 7
December 20, 2013 5:12:56 PM

Might take the system disk, boot to it and try a system repair
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