New memory not working

Toggle sidebar Toggle sidebar
V

virtual_ghost14

Honorable
Jun 23, 2013
9
0
10,510
I just bought new corsair vengeance 1866 (2 x 4gb) ram for my laptop. My laptop is a hp-e020ca. I just replaced the ram in my laptop with the 2 sticks of corsair memory but when I log on my computer it still says there is 4.0gb (3.22 gb usable). I checked the bios and it also says 4.0 gb of memory but I can't find anywhere to change it. By the way I am running windows 8.1. Does anyone know what's wrong?
 
Sort by date Sort by votes
G

Guest

Guest
Are you running the 32-bit version of Windows?
If so, it doesn't support more than 4GB of ram.

To fix your problem, you're gonna have to buy the 64-bit version or use a free OS such as Ubuntu.
 
Upvote 0 Downvote
G

Guest

Guest


Are the ram purchased compatible with your motherboard?
If so, test your memory sticks one by one.

 
Upvote 0 Downvote
V

virtual_ghost14

Honorable
Jun 23, 2013
9
0
10,510


Hey I'm kind of embarrassed to admit it but that was my problem. It really felt like they were in there properly but one must not have been. Thanks.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom