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Why does my laptop keep crashing?

Last response: in Windows 7
December 21, 2013 11:11:30 AM

I have a windows 7 netbook and it keeps crashing randomly, it has happened at least 8 times in the last 2 days. When I watch videos sometimes it'll just freeze up and I can't even move the mouse and it replays a split second of audio over and over. It happens when I update too. I don't think it's an overheating problem, would it be a software problem? I'm using it for the first time in about 2 months. I have about 68 important updates waiting for me. Could it be a hardware problem? I took it apart about a month ago and cleaned it out and haven't used it since, could it be that I didn't put it back together right? Thanks in advance, any help is appreciated.

More about : laptop crashing

Best solution

December 21, 2013 11:14:25 AM

Open Event Viewer from control panel after your computer crashes and see if you can find any errors.
December 21, 2013 12:10:55 PM

I have 3 system errors in the critical category, "EventLog", "Service Control Manager" and another "Service Control Manager". "EventLog" seems to be the error that happens when my computer crashes.
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December 21, 2013 12:31:35 PM

I found it, I believe my psu is the problem. Thank you.
December 21, 2013 3:11:36 PM

As an update the issue was overheating, it was reaching 50C+ I have since been keeping it cool and there hasn't been a problem.