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Dell 15r 5537 touchpad is not rcognizedin device manager

Last response: in Laptops & Notebooks
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December 22, 2013 3:50:42 AM

Hi,
I have recently bought a new dell 15r 5537 but have run into an issue with the touchpad as it is not detected in device manager under the mice section. When I first got it, the touchpad worked fine but as soon as I plugged in a mouse I was greeted with a message asking if I wanted to turn the touchpad off. I stupidly pressed yes as I was in a game and didn't read it. After that the touchpad stopped working and the DellTouchpad software would not open anymore. I found this very strange so I reinstalled the drivers but no luck. I then restored the operating system but still no luck. It is really frustrating as everything works, even the touchscreen. Any help is greatly appreciated and thanks in advance.
December 22, 2013 4:31:48 AM

there will be a function (FN) key and a symbol on the keyboard (press fn+key) that will enable/disable the touchpad (should look like touchpad sort of like a box divided into three)
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December 22, 2013 5:06:26 AM

I have tried that multiple times but it does not work. The touchpad is not recognized under device manager and I think that's the problem but don't know how to fix it.
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December 22, 2013 5:06:30 AM

I have tried that multiple times but it does not work. The touchpad is not recognized under device manager and I think that's the problem but don't know how to fix it.
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December 26, 2013 12:25:20 AM

try Fn+F3 or reinstall drivers from dell.com (may be you got synaptics tochpad)
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!