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Dell 15r 5537 touchpad is not rcognizedin device manager

Tags:
  • Touchpad
  • Device Manager
  • Laptops
  • Dell
Last response: in Laptop Tech Support
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December 22, 2013 3:50:42 AM

Hi,
I have recently bought a new dell 15r 5537 but have run into an issue with the touchpad as it is not detected in device manager under the mice section. When I first got it, the touchpad worked fine but as soon as I plugged in a mouse I was greeted with a message asking if I wanted to turn the touchpad off. I stupidly pressed yes as I was in a game and didn't read it. After that the touchpad stopped working and the DellTouchpad software would not open anymore. I found this very strange so I reinstalled the drivers but no luck. I then restored the operating system but still no luck. It is really frustrating as everything works, even the touchscreen. Any help is greatly appreciated and thanks in advance.

More about : dell 15r 5537 touchpad rcognizedin device manager

December 22, 2013 4:31:48 AM

there will be a function (FN) key and a symbol on the keyboard (press fn+key) that will enable/disable the touchpad (should look like touchpad sort of like a box divided into three)
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December 22, 2013 5:06:26 AM

I have tried that multiple times but it does not work. The touchpad is not recognized under device manager and I think that's the problem but don't know how to fix it.
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December 22, 2013 5:06:30 AM

I have tried that multiple times but it does not work. The touchpad is not recognized under device manager and I think that's the problem but don't know how to fix it.
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December 26, 2013 12:25:20 AM

try Fn+F3 or reinstall drivers from dell.com (may be you got synaptics tochpad)
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!