Computer switches off while playing games

Misha014 · Dec 22, 2013

Hi, I have a problem with my PC, whenever I'm playing Battlefield 4 it switches off after around 20-30 minutes of playing. Temperatures are not higher then 65 on my GPU and 67 on my processor.
If it helps here is my full config:

Power Supply : AeroCool Templarius Imperator 650W
Main Board: MSI Z77A-G43
Processor: i5 3470 - 3.2GHz
Ram: DDR3 AMD 1333MHZ 4GB and Mustang 1333MHz 4GB
GPU: Gigabyte GeForce GTX 660 2GB
Sound Card: Creative Sound Blaster Z Perfomrance
Hard Drives: Samsung 750GB and Samsung 1TB

I run test on memtest86 and it didn't find any problems, I also tested it with 3DMark and it switched off when I got to Graphics Test 4. I re installed my drivers, fixed the registry. I researched it a bit and I thought it might be a problem with my graphics card so I tested it using "Video Card Stability Test" and here is what came out on GPU-z when I was testing it.

Hope you can help me to find a solution because I run out of ideas and have no idea what to do next.
Thanks!!

samborambo56 · Dec 22, 2013

Misha014 :

Hi, I have a problem with my PC, whenever I'm playing Battlefield 4 it switches off after around 20-30 minutes of playing. Temperatures are not higher then 65 on my GPU and 67 on my processor.
If it helps here is my full config:

Power Supply : AeroCool Templarius Imperator 650W
Main Board: MSI Z77A-G43
Processor: i5 3470 - 3.2GHz
Ram: DDR3 AMD 1333MHZ 4GB and Mustang 1333MHz 4GB
GPU: Gigabyte GeForce GTX 660 2GB
Sound Card: Creative Sound Blaster Z Perfomrance
Hard Drives: Samsung 750GB and Samsung 1TB

I run test on memtest86 and it didn't find any problems, I also tested it with 3DMark and it switched off when I got to Graphics Test 4. I re installed my drivers, fixed the registry. I researched it a bit and I thought it might be a problem with my graphics card so I tested it using "Video Card Stability Test" and here is what came out on GPU-z when I was testing it.

Hope you can help me to find a solution because I run out of ideas and have no idea what to do next.
Thanks!!

Are your card temperatures okay? It could also be a power supply problem.

G3ox · Dec 22, 2013

These is either a problem from your display driver or your gpu. From what I can understand your gpu switches to a low power state for a second causing a blue screen and rebooting your system. You should try removing the driver and reinstalling the latest one. If this does not help then you should try forcing the card to always run on 3D clocks and see see if the problem persists. The temperatures are okay, you shouldn't have any concerns til 90C.

lonewolf7 · Dec 22, 2013

I think the PSU is the culprit. Not Recommend for stressful situations. May not be able to put out full rated power above room temperature, and may slightly fail to meet ATX specs.

Try to borrow a PSU from someone to test. Good luck.

Misha014 · Dec 22, 2013

G3ox :

I spent over 2 hours playing with the drivers and unfortunately it didn't help, it fixed problem with 3DMark but computer still switches off. It doesn't even display a blue screen and reboots but it switches off like someone unplugged power cord.

lonewolf7 :

What PSU would you recommend for my PC? Thanks a lot!

Misha014 · Dec 22, 2013

samborambo56 :

Misha014 :

Are your card temperatures okay? It could also be a power supply problem.

My GPU temperatures don't go above 65 while playing games and 40 while doing nothing.

Hard Line · Dec 22, 2013

I woudl put my money on that psu.. get a quality unit like corsair or seasonic. t 650W and your problem will likely go away.

lonewolf7 · Dec 22, 2013

Misha014 :

Don't go with Cooler Masters PSU, they are not good, but not all, anyways go with this one :

PCPartPicker part list / Price breakdown by merchant / Benchmarks

Power Supply: XFX 550W 80+ Bronze Certified ATX Power Supply ($59.99 @ NCIX US)
Total: $59.99
(Prices include shipping, taxes, and discounts when available.)
(Generated by PCPartPicker 2013-12-22 11:38 EST-0500)

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