I'm trying to fix my neighbours computer which is a pentium 4 based system on an Msi 845E motherboard. The GPU is an Nvidia MX440 AGP x8 card rit's ing Win XP.
At first, the screen started distorting at the desktop so the image is distorted. Now, when Windows XP has loaded, the screen is filled with diagonal coloured lines so that is all that is displays.
The weird thing is that the screen isn't corrupted at all when loading up windows, or going in to the bios. I can also boot in to Windows XP in safe mode and the image is absolutely fine. So, while in safe mode, I installed the latest driver for the GPU, as well re-seating the GPU and applying new thermal paste, removing, dusting and re-seating all cables and components, including the GPU. None of that helped unfortunately.
Before I buy him a new graphics card, is it possible that it is NOT a hardware problem. I just can't understand how come it works in safe mode but not in normal mode at the desktop. What happens differently when you are at the desktop in XP that would be hardware related ?
Any ideas appreciated whether it's software or hardware related. Could it perhaps be another component like the PSU or Cpu ? Or should I just go ahead and get a replacement GPU ?
At first, the screen started distorting at the desktop so the image is distorted. Now, when Windows XP has loaded, the screen is filled with diagonal coloured lines so that is all that is displays.
The weird thing is that the screen isn't corrupted at all when loading up windows, or going in to the bios. I can also boot in to Windows XP in safe mode and the image is absolutely fine. So, while in safe mode, I installed the latest driver for the GPU, as well re-seating the GPU and applying new thermal paste, removing, dusting and re-seating all cables and components, including the GPU. None of that helped unfortunately.
Before I buy him a new graphics card, is it possible that it is NOT a hardware problem. I just can't understand how come it works in safe mode but not in normal mode at the desktop. What happens differently when you are at the desktop in XP that would be hardware related ?
Any ideas appreciated whether it's software or hardware related. Could it perhaps be another component like the PSU or Cpu ? Or should I just go ahead and get a replacement GPU ?