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BSOD error: 0x116 ; Fuzzy screen, Frozen, pulling plug required

Last response: in Windows 7
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December 22, 2013 4:23:36 PM

Hi everyone,

I purchased a new MSI Radeon HD 7770 graphics card a few days ago and installed it into my pc.

I have this frequent problem which I really need some help with!!

Every time I try to complete simple tasks like, installing new software or playing games I get the same old blue screen.

It is either a blue screen or my monitor goes fuzzy and it completely freezes, forcing me to hold the power button or pulling the plug.

I've searched EVERYWHERE but I can't seem to find a suitable solution for my problem.

This is the crash dump I retrieved through WhoCrashed:

On Sun 22/12/2013 23:58:48 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122213-17784-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xBD88)
Bugcheck code: 0x116 (0xFFFFFA8001D1E4E0, 0xFFFFF880068B8D88, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sun 22/12/2013 23:58:48 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF880068B8D88)
Bugcheck code: 0x116 (0xFFFFFA8001D1E4E0, 0xFFFFF880068B8D88, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

My following specs:

-Windows 7 64bit
-Intel Core 2 Duo E7400 @ 2.80GHz
-2GB DDR2 RAM
-MSI Radeon HD 7770 GHz Edition
-750w Power Supply
-DVD-RW Drive

I've been trying to fix this problem for days now,

I have tried:
-Installing the latest AMD drivers
-Re-Installing Windows 7

Please could anyone help, I would appreciate it greatly.

Thanks,
-AdamC
a b $ Windows 7
a b U Graphics card
December 22, 2013 5:39:35 PM

update your video drivers. uninstall the driver completely then reinstall fresh. Use the ati uninstall utility or something similar to remove all instances of the driver then reinstall
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a b $ Windows 7
a b U Graphics card
December 22, 2013 5:42:18 PM

Check your mobo bios for updates as well the gpu bios
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December 22, 2013 6:49:39 PM

Edit: I was able to re-install the driver but I keep getting the same problem.

Help anyone??
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!