Hey all,
I've recently bought an Acer Aspire V3-772G-9829 Laptop that came with Windows 8. I've upgraded it to Windows 8.1 from the Windows Store. I also own a custom built desktop that runs on Windows 8.1 as well.
Here are their Specs :
Laptop :
Processor : 4th Gen Intel Core i7-4702MQ
RAM : 8GB DDR3 @ 1600MHz
Graphics : 4GB Nvidia GeForce GT 750M
HD : Toshiba 1TB (5400 RPM)
Desktop :
Processor : 2nd Gen Intel Core i7-2600K
RAM : 12GB DDR3 @ 1333MHz
Graphics : 2GB Nvidia Geforce GTX 770 from Zotac
HD : Seagate 500GB (7200 RPM)
Well, I've been facing a strange problem. Both my computers wont shut down completely. This doesn't happen all the time. But suddenly/randomly, this happens and they wont shut down completely. What I mean by 'fully turn off' is that when I go to the charms bar and go to power and click shut down, the PC will say "Shutting down" to turn off the screen but the case light, cpu fan, hdd and psu are still going. The same goes for the laptop as well. The screen turns off but the system is still running. The power button still keeps glowing.
To make matters worse, mashing keys on the keyboard/mouse and or pressing the power button don't affect this situation. It's only until I fully hold down the power button that it decides to completely turn off.
I've been in the "choose what the power buttons do" page, turned the "fast start-up" setting off etc and there is no change. I've also 'googled' my problem but seem to only get "turn 'fast start-up' off". Apparently, its not the solution to this problem. After a lot of Googling, I came to the conclusion that it wasn't just me, a lot of Windows users are facing the same problem.
And one of my friends has told me that this must be a problem with a Registry entry that checks the hard drive when I try to shut down. He also said that this must be present in the Scheduled tasks or something. He has asked me to check this page.
http://support.microsoft.com/kb/831426/en-us
But the thing is, when I go to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager in the registry, I don't find the folder that says BootExecute. So how exactly should I resolve this issue?
I've recently bought an Acer Aspire V3-772G-9829 Laptop that came with Windows 8. I've upgraded it to Windows 8.1 from the Windows Store. I also own a custom built desktop that runs on Windows 8.1 as well.
Here are their Specs :
Laptop :
Processor : 4th Gen Intel Core i7-4702MQ
RAM : 8GB DDR3 @ 1600MHz
Graphics : 4GB Nvidia GeForce GT 750M
HD : Toshiba 1TB (5400 RPM)
Desktop :
Processor : 2nd Gen Intel Core i7-2600K
RAM : 12GB DDR3 @ 1333MHz
Graphics : 2GB Nvidia Geforce GTX 770 from Zotac
HD : Seagate 500GB (7200 RPM)
Well, I've been facing a strange problem. Both my computers wont shut down completely. This doesn't happen all the time. But suddenly/randomly, this happens and they wont shut down completely. What I mean by 'fully turn off' is that when I go to the charms bar and go to power and click shut down, the PC will say "Shutting down" to turn off the screen but the case light, cpu fan, hdd and psu are still going. The same goes for the laptop as well. The screen turns off but the system is still running. The power button still keeps glowing.
To make matters worse, mashing keys on the keyboard/mouse and or pressing the power button don't affect this situation. It's only until I fully hold down the power button that it decides to completely turn off.
I've been in the "choose what the power buttons do" page, turned the "fast start-up" setting off etc and there is no change. I've also 'googled' my problem but seem to only get "turn 'fast start-up' off". Apparently, its not the solution to this problem. After a lot of Googling, I came to the conclusion that it wasn't just me, a lot of Windows users are facing the same problem.
And one of my friends has told me that this must be a problem with a Registry entry that checks the hard drive when I try to shut down. He also said that this must be present in the Scheduled tasks or something. He has asked me to check this page.
http://support.microsoft.com/kb/831426/en-us
But the thing is, when I go to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager in the registry, I don't find the folder that says BootExecute. So how exactly should I resolve this issue?