Sound from New Hard Drive

Ikamdeep Grewal

Honorable
Dec 8, 2013
56
0
10,630
O.K well, I got my hard drive today and when opened it up and was inspecting it. It made a noise when i gently turned it sound kind of like a metal ball when it rolls. RMA?? or is this normal...
 
Solution
If it sounds like metal balls when it's all set up then it's probably Mechanical difficulties so you should be able to return it. Just to specify you haven't tried taking apart at all? Because that would be very bad.

Nyazzle

Honorable
Dec 7, 2013
72
0
10,660
If it sounds like metal balls when it's all set up then it's probably Mechanical difficulties so you should be able to return it. Just to specify you haven't tried taking apart at all? Because that would be very bad.
 
Solution

Ikamdeep Grewal

Honorable
Dec 8, 2013
56
0
10,630

No I just Got it

 
wd is good to work with if you e-mailed them on that they should cover it and send you a new one and some times a better one due to that they want it for there qc to investagate that issue. wd has always worked very well with me and i'm sure they would like to see that drive. i've sent them 2 bad drives and they returned one was the same the outher was a better drive.