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Connected to Wfi but no internet access

Last response: in Wireless Networking
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December 24, 2013 2:25:43 AM

I have windows 7 and comcast xfinity internet. I have two computers that can connect to the wifi but have no internet access. When first connecting to the wifi under the "status" it will say that i have internet access for about 10 seconds before saying that i do not have access. I dont think it is a comcast problem because i tried this with my brothers computer downstairs with the same wifi adapter and it works for his computer.

Any help is greatly appreciated.
December 24, 2013 4:25:35 AM

Are you using a wireless router or wireless access point?

In case if it's an access point, you're pretty much limited to 1-2 pc's according to your internet providers settings
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December 24, 2013 7:57:26 AM

It is a gateway, model number SMCD3GNV.
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December 24, 2013 8:01:20 AM

Post Hoc said:
It is a gateway, model number SMCD3GNV.


You will need to connect a WiFi router to your "gateway" aka modem.

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December 24, 2013 9:38:00 AM

heylandius said:
Are you using a wireless router or wireless access point?

In case if it's an access point, you're pretty much limited to 1-2 pc's according to your internet providers settings


Post Hoc said:
It is a gateway, model number SMCD3GNV.


heylandius said:
Post Hoc said:
It is a gateway, model number SMCD3GNV.


You will need to connect a WiFi router to your "gateway" aka modem.



The gateway is a modem router combined with wifi capability.
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December 24, 2013 9:48:02 AM

Post Hoc said:
heylandius said:
Are you using a wireless router or wireless access point?

In case if it's an access point, you're pretty much limited to 1-2 pc's according to your internet providers settings


Post Hoc said:
It is a gateway, model number SMCD3GNV.


heylandius said:
Post Hoc said:
It is a gateway, model number SMCD3GNV.


You will need to connect a WiFi router to your "gateway" aka modem.



The gateway is a modem router combined with wifi capability.


I opened the page and this product was described as "Modem" not gateway
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December 24, 2013 10:27:36 AM

It is a gateway with wifi. My phone is connected to the wifi, my computer will connect to the wifi but doesn't have intranet access.
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